To secure a position within my preferred industry where I can effectively utilize my expertise and experience in account
management and customer relations. My goal is to obtain employment with a company where I can participate as a team
member and thrive in a challenging and goal driven work environment, promoting business growth and providing superior service.
Analyzing statistical data using specialized computer formulas
In-depth knowledge of markets and relationships
System checks and troubleshooting
Hardware support and troubleshooting
Active Property and Casualty Insurance License with the Delaware Department of Insurance
Property and casualty products
Meticulous attention to detail
Venture ProgramsWest Chester, PAJunior Underwriter10/2014 to Current
Presented account proposals in a professional and timely manner.
Compiled coverage and rating information in an accessible format.
Processed applications, payments, corrections, endorsements and cancelations.
Prepared necessary paperwork to process insurance sales and renewals.
Drafted quarterly reports for management review.
Pursued continuing education and training programs to continue professional development.
State Farm InsuranceNewark, DEInsurance Producer & Account Manager05/2012 to 10/2014
Effectively introduce, quote, and bind up products for new clients including personal and commercial lines.
Maintaining existing book of business and servicing clients with comprehensive product knowledge and superb customer
Consistently achieving and surpassing monthly and quarterly goals.
Citizens Financial GroupMiddletown, DEAccount Specialist11/2011 to 05/2012
Specialized in current bank products and services, and managed new client account set up.
Provided exceptional customer service to existing customers, and assisting them with all their banking needs
Assisted other branches and locations with meeting sales goals.
Crim's Paintball LLCBear, DEVP of Production Management03/2003 to 11/2011
Managed front counter operations and processes to ensure smooth and efficient business progression
Facility maintenance management
Trained new employees on company customer service policies and service level standards.
*Business was sold and in December of 2010 and transitioned over the course of the year.*
Education and Training
High School Diploma:General Education2005Middletown High, Middletown, DE, US
Property,Casualty, Life, and Commercial lines producer2012National Insurance Producer Registry
License #: 1206961
Computer & Network SecurityWilmington University, Wilmington, DE, USEnrolling in the Computer and Network Security Program at Wilmington University