•Provided base-level IT support to company personnel
•Troubleshooted technical issues via email, live chat, and telephone for company personnel
•Handled a large volume of phone calls, live chats, and emails
•Worked with a team cleaning cars at a very fast and efficient pace
•Cooperated to complete our sections while assisting others
•Led the other team players as a supervisor making sure task were being completed in a timely and efficient manner
•Greeted customers with a friendly smile and seated accordingly
•Led the team of host and hostess making sure customers were taken care of and all cleaning and other duties.
Certifications •CompTia A+ •CompTia Security + •Microsoft MTA certified | Skills •Strong communication skills •Working independently •Microsoft Exchange •DHCP/DNS Ethernet and Firewall proficient •Troubleshooting proficiency |
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