Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
: Network Administration, Expected in 2014
Centriq - Leawood, Kansas
Studied the basic working of different technology systems including computers, servers, and networking equipment. Studied the installation and deployment of Windows servers in a domain environment. For our final project, my class designed and built a network and a domain to stimulate multiple locations while studying configuring networking devices and the security involved in the IT world.
Junior Systems Engineer, 09/2015 to Current
Chenega CorporationJohnston, IA,
• Configure, deploy, and manage server hardware and software configurations including, but not limited to, Microsoft Server & Small Business Server Operating Systems, Exchange, Terminal Services, SQL, Active Directory, Citrix, RAID, virtual environments (XenServer, VMWare and MicrosoftHyper-V).
• Configure, deploy, and manage network infrastructure appliances including, but not limited to, switches, routers, UTMs, wireless access points and firewalls.
• Deploy backup solutions to ensure the integrity and recoverability of clients' data on and off-site.
• Provide expertise for resolution of technical problems to include software, hardware, network, systems, and application support.
Enterprise Support Technician, 02/2015 to 09/2015
Black Knight Financial Technology SolutionsKimberly, WI,

•Provided base-level IT support to company personnel

•Troubleshooted technical issues via email, live chat, and telephone for company personnel

•Handled a large volume of phone calls, live chats, and emails

Team Player, 09/2013 to 06/2014
Celebration Hotel LtdBirmingham, AL,

•Worked with a team cleaning cars at a very fast and efficient pace

•Cooperated to complete our sections while assisting others

•Led the other team players as a supervisor making sure task were being completed in a timely and efficient manner

Host, 08/2012 to 07/2013
AppleBeesCity, STATE,

•Greeted customers with a friendly smile and seated accordingly

•Led the team of host and hostess making sure customers were taken care of and all cleaning and other duties.



•CompTia A+ 

•CompTia Security +

•Microsoft MTA certified


•Strong communication skills

•Working independently

•Microsoft Exchange 

•DHCP/DNS Ethernet and Firewall proficient

•Troubleshooting proficiency

Professional Profile
 Analytical Junior Systems Engineer adept at resolving complex network issues. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards.

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  • Centriq

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  • Junior Systems Engineer
  • Enterprise Support Technician
  • Team Player
  • Host


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