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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Education
: Network Administration, Expected in 2014
 Centriq - Leawood, Kansas
 GPA:
Studied the basic working of different technology systems including computers, servers, and networking equipment. Studied the installation and deployment of Windows servers in a domain environment. For our final project, my class designed and built a network and a domain to stimulate multiple locations while studying configuring networking devices and the security involved in the IT world.
Experience
Junior Systems Engineer, 09/2015 to Current
 Chenega Corporation – Johnston, IA,
• Configure, deploy, and manage server hardware and software configurations including, but not limited to, Microsoft Server & Small Business Server Operating Systems, Exchange, Terminal Services, SQL, Active Directory, Citrix, RAID, virtual environments (XenServer, VMWare and MicrosoftHyper-V).
• Configure, deploy, and manage network infrastructure appliances including, but not limited to, switches, routers, UTMs, wireless access points and firewalls.
• Deploy backup solutions to ensure the integrity and recoverability of clients' data on and off-site.
• Provide expertise for resolution of technical problems to include software, hardware, network, systems, and application support.
Enterprise Support Technician, 02/2015 to 09/2015
 Black Knight Financial Technology Solutions – Kimberly, WI,

•Provided base-level IT support to company personnel

•Troubleshooted technical issues via email, live chat, and telephone for company personnel

•Handled a large volume of phone calls, live chats, and emails
Team Player, 09/2013 to 06/2014
 Celebration Hotel Ltd – Birmingham, AL,

•Worked with a team cleaning cars at a very fast and efficient pace

•Cooperated to complete our sections while assisting others

•Led the other team players as a supervisor making sure task were being completed in a timely and efficient manner
Host, 08/2012 to 07/2013
 AppleBees – City, STATE,

•Greeted customers with a friendly smile and seated accordingly

•Led the team of host and hostess making sure customers were taken care of and all cleaning and other duties.
Qualifications

      Certifications

•CompTia A+ 

•CompTia Security +

•Microsoft MTA certified

      Skills

•Strong communication skills

•Working independently

•Microsoft Exchange 

•DHCP/DNS Ethernet and Firewall proficient

•Troubleshooting proficiency
Professional Profile
 Analytical Junior Systems Engineer adept at resolving complex network issues. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards.

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School Attended

  • Centriq

Job Titles Held:

  • Junior Systems Engineer
  • Enterprise Support Technician
  • Team Player
  • Host

Degrees

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