Dependable Youth Mentor with demonstrated abilities to handle issues with tact and remain calm under pressure. Offering over 15 years of expertise working with kids and teenagers. Enthusiastic personality with skills in Communication and Learning skills. Reliable Mentor prepared to take on new role focused on developing emotional, social and life skills. Strengths include communication, activity planning and problem solving. Well-versed in working with Children or Adults living with Disabilities. Motivated Mentor bringing 10 plus years of support services experience. Eager to provide both group instruction and personal support in Skilled base area to improve learning and drive personal development. Hardworking and reliable Leadership Skills with strong ability in Manging and Teaching Offering Accountability, Learning and Highly organized, proactive and punctual with team-oriented mentality. Intelligent and driven professional with unsurpassed business planning, relationship-development and operational management abilities. Demonstrated skills in leading remarkable transformations and bringing about industry-leading results. Polished and professional Personal Assistant successful at supporting executive productivity and business operations. Knowledgeable about industry practices and regulations, office management protocols and calendar management. Works well with minimal oversight to carry out demanding work.
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- Promoted Outstanding services to clients while delivering superior customer service.
- Made travel arrangements for Executives by booking flights and hotel accommodations.
- Implemented System of Learning plan by Plan of action.
- Researched Marketing to understand trends and competitors' marketing strategies.
- Relayed information and acted on behalf of senior executives when communicating with customers and internal staff.
- Protected company interests from Liability problems through forward-thinking strategies.
- Developed and carried out promotional activities, including promotions.
- Scheduled meetings for executives, prepared agendas and attended meetings.
- Assisted with development of daily living, communication and social skills in etiquette individuals.
- Oversaw Sports and Community activities with group of twenty kids at any given day i was there.
- Provided instruction in both classroom and individual settings to cultivate communication, confidence and learning abilities.
- Improved diverse functions and social integration by implementing, Writing, Learning and Health activities.
- Increased Community Service, Food Drive and Accountability abilities through special events and instructional opportunities.
- Kept over twenty students safe in classroom and outside environments.
- Reduced food waste 60% by overseeing and planning ingredients, anticipated customers and popularity of items.
- Supervised staff preparing and serving 200 to 300 meals per day.
- Worked closely with Food Cost Manager, crew and managers to determine how many people needed working each of our busiest time of the day.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Prepared weekly payroll to keep up with projected weekly revenue.
- Managed accounts payable, accounts receivable and payroll.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Optimized profits by controlling food, beverage and labor costs daily.
- Collaborated with server trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
- Efficiently resolved problems or concerns to satisfaction of all involved parties.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Reduced food waste 75% by overseeing and planning ingredients, anticipated customers and popularity of items.
- Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
GPA: 3.0
- Honor Roll 3.0 1996
- Dissertation: Macbeth: Play by William Shakespeare
- Minor in Accounting
- Ranked in Top 15% of my class
- Dean's List Honoree 2nd semester and 1996
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School Attended
- Alcee Fortier High School
- American InterContinental University
Job Titles Held:
- Junior Executive
- Mentor Leader
- Restaurant Manager
Degrees
- High School Diploma
- Associate of Applied Business
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