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Junior Account Manager Resume Example

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JUNIOR ACCOUNT MANAGER
Experience
01/2016 to 01/2016
Junior Account ManagerLoanDepot － Foothill Ranch, CA
  • Work and manage a large pipeline consisting of 50-100 loans.
  • Assist senior processors with multiple requests.
  • Strong organization skills with capacity to multi-task and prioritize.
  • Knowledge and efficiency with Empower/M4.
  • Track and collect documentation to stay within SLA.
  • Communicates professionally with insurance agents, banks and employers.
01/2015 to 01/2016
Junior Mortgage BankerLoanDepot － Lake Forest, CA
  • Inbound and outbound calls.
  • First point of contact for potential borrower.
  • Connected with borrower and identify their objective.
  • Provided loan options to satisfy the borrowers' needs.
01/2007 to 01/2015
Cashier/Customer Service RepStater Brothers － Santa Ana, CA
  • Ensure customers receive excellent service.
  • Accurate cash handling.
  • Resolved escalated customer service issues.
  • Security and loss prevention.
Education
2013
Associate of Arts: FinanceCalifornia State University － Fullerton Fullerton, CAFinance
Skills
cash handling, Excellent customer service, customer service, documentation, insurance, loss prevention, Office, organization skills, processors, SLA
Additional Information
  • 2
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Resume Overview

Companies Worked For:

  • LoanDepot
  • Stater Brothers

School Attended

  • California State University

Job Titles Held:

  • Junior Account Manager
  • Junior Mortgage Banker
  • Cashier/Customer Service Rep

Degrees

  • Associate of Arts : Finance

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