Resourceful and detailed professional who takes the initiative to overcome obstacles. Background in data analysis, and business operations. Collaboration in teams while
possessing excellent research and communication skills. Solutions-oriented possessing a unique combination of skills, including business analysis, customer service, quality assurance testing and applications development experience.
Business systems analysis
Business process improvement
Business systems analysis
Advanced Microsoft Office
10/2017 to Current
Jr. Business AnalystSurvey.com － Charlotte, NC
Daily recruitment and assignment of users through in-house tracking tool in addition to providing assistance to users.
Analyzing efficient assignments by projects and regions.
Document process flows and develop requirements for functional improvements and enhancements.
07/2016 to 10/2017
TrainerFit Body Boot Camp － Waxhaw, NC
Engaged with clients through in-depth explanation of services and options, while maintaining a professional, warm and inviting atmosphere.
Confidently and enthusiastically instructed large groups of clients in order to deliver superior results.
Provided accountability, motivation and assistance to current clients through monthly follow-ups and social media.
04/2014 to 08/2015
Inventory Control CoordinatorFamily Dollar Stores Inc. － Matthews, NC
Completed physical inventory reconciliations for 8000+ stores.
Investigated discrepancies between the general ledger and physical inventory shrink.
Performed daily reports to gather necessary data required by other departments.
Completed marketing allocations for stores and processed store ship schedules.
Provided excellent customer service to stores in addition to training and assisting team members.
Contributed to department manual and made macro adjustments to reports to improve efficiency.
11/2013 to 04/2014
Procurement and Data Entry Analyst - ContractorTalent Bridge － Charlotte, NC
Obtained data through phone and email from over 1000 vendors and researched pertinent company information.
Entered and formatted vendor data for use by superiors as well as Oracle data input.
Coordinated team member responsibilities for obtained data.
Education and Training
Personal TrainingNational Academy of Sports Medicine － Waxhaw, NCCompleted NASM Certified Personal Trainer course.
Business AdministrationAppelachian State University － Boone, NCBusiness Administration with emphasis in International Business.
Real EstateSouth Piedmont Community College － Monroe, NCCompletion of Real Estate Broker Pre-Licensing Course.