Enthusiastic information technology specialist with almost 2 years of professional experience. Loves working in a dynamic environment resolving issues with established procedures in addition to finding root causes for problems.
Enjoys customer service
Communicative and accountable
Love for learning new things
Thrives when multitasking
Microsoft server tools
Powershell and Bash scripting
Windows, OS X, and Linux (SUSE, ubuntu) experience
Truck Centers IncorporatedIT System Support | Troy, IL | August 2015 - April 2017
Provided clear documentation using help desk software (Sysaid) when troubleshooting issues for users.
Led an initiative to upgrade all out-dated desktop operating systems using Windows Deployment Services.