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IT System Support Resume Example

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IT SYSTEM SUPPORT
Professional Summary
Enthusiastic information technology specialist with almost 2 years of professional experience. Loves working in a dynamic environment resolving issues with established procedures in addition to finding root causes for problems.
Skills
  • Enjoys customer service
  • Communicative and accountable
  • Love for learning new things
  • Thrives when multitasking
  • Microsoft server tools
  • Powershell and Bash scripting
  • HTML, CSS, Javascript, PHP
  • Windows, OS X, and Linux (SUSE, ubuntu) experience
Work History
Truck Centers IncorporatedIT System Support | Troy, IL | August 2015 - April 2017
  • Provided clear documentation using help desk software (Sysaid) when troubleshooting issues for users.
  • Led an initiative to upgrade all out-dated desktop operating systems using Windows Deployment Services.
  • Managed our document management software (Docuware)
  • Created several powershell tools used by the IT department to more efficiently manage Active Directory.
  • Integrated a cybersecurity learning management system into our new hire process.
  • Assisted in managing a VMware environment of over 100 Windows servers and desktops.
  • Provided on-call support for critical issues.
  • Managed group policy objects throughout the domain.
  • Led a team of developers that created and maintained a vehicle safety inspection web application.



Education
Associate of ScienceComputer ScienceSaint Louis Community College5600 Oakland Avenue, | Current
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Resume Overview

Companies Worked For:

  • Truck Centers Incorporated

School Attended

  • Saint Louis Community College

Job Titles Held:

  • IT System Support

Degrees

  • Associate of Science Computer Science

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