Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

A trusted advisor with over 15 years of experience in creating and delivering project success to Telecommunications and P&C Insurance management customers. Expert at providing business value.


2021 AI: Implications for Business Strategy, MIT Sloan + CSAIL

2020 Project Management Professional (PMP) - # 2895417

2020 Cybersecurity Audit - Isaca

2016 Certified Information Systems Auditor (CISA) - #16128671

2016 Masters- Business Analysis, Auburn University

  • Project Management
  • Excellent Communication
  • Presentation Skills
  • Account Management
  • Management Consulting
  • Business Acumen
  • Business Leadership
  • Presentation Design
  • Workflow Planning
  • Keen Attention To Detail
Work History
IT Project Manager/Senior Business Analyst, 01/2010 - Current
Ianuly Talent Accelerators New York, NY,


  • Manages all phases of projects and related resources across SDLC lifecycle (Agile/Waterfall). Creates software and process solutions for business problems.
  • Tech Domains: Software, Controls, PCI, SOC2, AWS, Networks, Security.


  • Designed and managed SDLC of leak-free Finance application that reduces credit cost by $3 million annually.
  • Cloned company expert to create and managed SDLC of nearly autonomous phone line end dating system that has done work of 375 FTE experts over 7 years, saving $22 million.
  • Wrote high-level plan that explained system framework necessary to reach and support $2 billion annual revenue. Presented to COO.
  • Created automated solution to 3 year old backlog problem which resulted in one-time revenue gain of $2.5 million and $600,000 annually.
  • Managed successful Frontier to Ziply Fiber cutover to ensure that POTS, Broadband and Repair services moved to new carrier without incident.
  • Delivered better Sales to Billing data for CEO via Salesforce/Ops integrations.
  • Managed successful POTS transition from Lumen's IMA to EASE platform.
Principal Consultant, 01/2006 - 01/2010
Bank Ozk Lewisville, TX,


  • Grow and improve customer businesses involved with child support insurance intercept.


  • Maintained client's multi-million revenue stream through continued trade association commitment.
  • Expanded state participation by 10% and insurer participation by 5%.
  • Created and presented $400 million Medicare Intercept alternative to interested legislative and government parties.
Claims Officer , 01/2004 - 12/2006
Amica Insurance City, STATE,


  • Responsible for state compliance issues for 1000 person division.


  • Implemented new licensing policy which effectively eliminated compliance risk while meeting intent of existing laws.
  • Improved disaster recovery planning at division and corporate levels to reflect more realistic and efficient use of available resources.
  • Evaluated vendor relationships using data analysis to question traditional assumptions and pricing. Results used in negotiations.
  • Member of Corporate Risk team. Created action plans and oversaw adoption of new processes, controls and compliance activities by division's control owners.
IT Officer , 01/2001 - 12/2004
Amica Insurance City, STATE,


  • Responsible for Web Operations. Managed team of 40.


  • Increased web projects completed by 200%.
  • Created Child Support Insurance Intercept solution. States have collected $2 billion through 2020. Industry avoided liability and inefficiencies.
  • Grew online accounts by 250% and online payments by 100%.
  • Expanded online quotes by 10% and 15% (Home/Auto).
Bachelor of Science: Business/Finance, Expected in 05/1988
University of Richmond - Richmond, VA

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Job Titles Held:

  • IT Project Manager/Senior Business Analyst
  • Principal Consultant
  • Claims Officer
  • IT Officer


  • Bachelor of Science

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