IT Project Manager Resume Example Company Name

IT PROJECT MANAGER

Professional Summary

Experienced Project Manager/ Scrum Master with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in technology, big data/analytics, planning and deployment.

Skills

Project Lifecycle Management

Project Scheduling

Team Building & Leadership

Project Budgeting & Cost Controls

Quality Assurance

Business process re-engineering

Agile Methodology

System Migrations

Requirements Definition & Analysis

IT Implementations

Advanced problem solving

Work History

Project Manager/Project Scrum Master04/2017 to Current
Company Name – City, State

Lead program teams for Marketing departments composed of multi-disciplined, matrix personnel to ensure the of strategic initiatives through the Data Management, Big Data, and CRM platform
Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
Developed and initiated projects, including managing costs, schedule and technical performance of large complete development and /or production program.
Lead programs and provided leadership for Master Data Management, Big Data/, CRM, platform utilizing cross-functional project teams by creating work plans within guidelines, facilitating, and monitoring progress and project milestones
Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
Assist Agile project teams at all levels with their transformation with the goal to improve delivery performance through coaching and mentoring on team roles, tools, processes, and ceremonies
Development and maintenance of the program master schedule to include the internal and external milestones and phases as established by the respective program teams
Create and manage the operating budgets (CapEx and OpEx) and financial plans to support the individual program and division requirements
Establishing partnerships with business unit leaders and provide them visibility into their investments.
Strong negotiation and problem-solving skills to adapt to shifting priorities, resource demands, timeline pressures, deliverables changes. Ability to blend creativity, problem-solving skills, and technical knowledge to solve dynamic problems affecting the project

IT Project Manager07/2013 to 03/2017
Company Name – City, State

Managed $10 million marketing budget to develop and execute projects for Automotive, Financial Service, and Digital business platforms
Drove imposing improvements across the business as a result of IT systems' implementations that boosted company revenue by more than 40%
Oversaw critical security and compliance enhancement project. Which resulted in improved customer experience by enhancing customer trust and avoiding negative legal consequences
Led the development implementation of the digital/online personalize landing pages
Oversaw enhancement projects regarding updates to Systems & Marketing Applications, Database, data source (real time and batch processing), and ETL designs
Led implementation of synchronization of customer preference data from one system to another
Supervised and provided direction for Marketing Campaign Applications utilizing multiple tools such as Adobe (Neolane), UNICA, and SQL Developer
Efficiently guided the work of technical teams. Articulated project goals and scope, translated business needs into achievable targets, designed detailed work breakdown structures
Created cost-benefit analyses and ROI assessments that are used as the basis for decision-making on proposed IT implementation projects
Managed team of three direct reports responsible for on-going product optimization, account management and ad placement on company website
Managed and directed 3rd party vendors and offshore teams

Information Technology Project Database Manager01/2010 to 05/2013
Company Name – City, State

Owned the integrity of the marketing database production environments and quality of all deliverables for multiple clients; charged with flawless execution to support the implementation and on-going services of client marketing solutions
Integral in retention and deepening of customer relationship for a $79 billion dollar consumer goods company which led to over $10 mm in incremental revenue
Streamlined processes and systems which allowed productivity by 40%
Managed a CRM database over 270mm consumers and partnered with over 15 vendors for analytic, marketing scoring, and market delivery
Managed production schedules maintaining appropriate workload balance across the teams including scheduling and assignment of resources for all deliverables
Reviewed and wrote cost estimates that managing resource against client SOWs and assistance with development of new SOWs as needed
Involved in and led collaboration sessions and internal meetings with leadership team which consisted of DBA, Engineers, Architecture, Analytic Group, Client-Service that emphasized on strategic results and new implementations & development
Led and managed complex projects for system updates, utilizing the SDLC process and campaign improvements, and new database and migration development
Authored standard work request, change management, and prioritization processes that contributed to a reduction in rework across production teams Career Highlights
Managed and directed a team that received the Organic Growth award for three years straight

Vice President (Marketing Database Management)06/2004 to 12/2009
Company Name – City, State

Implemented new and improved contact management strategies which delivered dynamic and compelling marketing programs
Provided leadership by establishing processing guidelines, procedures, and setting goals
Managed all function to targeted quality and control/compliance standard in supports of business objectives
Re-engineered critical process to optimize channels, reduce complexity, cost and improve flexibility and speed to market
Collaborated with and managed vendors relations to ensure all programs executions and shipping deliverables were met (Acxiom, Experian, Epsilon, and Offshore)
Identified, standardized and propagated best practices, tools, and platforms across the Database Marketing
Provided mentoring and utilized technical expertise in multiple processes in training less experienced team members
Provided expertise in developing complex software applications or uses advanced technical skills
Wrote and reviewed business requirement document (BRD) a for new technology projects request (TPR)
Managed direct mail and email marketing delivery campaigns utilizing campaign tool and SQL

Client Delivery Analyst11/2001 to 03/2004
Company Name – City, State

Processing/Subject Matter Expertise: Worked in a team environment to maintain and deliver on a Prospect and Affiliate Database for a major international financial institution
Detailed processing responsibilities included the following: Data validation audits and reporting to minimize the risk of errors on bureau input files. (SAS, UNIX, SQL) Name/address and source append sort and split of Bureau data (C, SAS, UNIX, SQL)
Provided support and consultation in data mining, analysis, and interpretation to clients
Assisted in preparation of requirement, design, and internal program documentation
Researched and resolved any data or process issues according to client specifications, software limitations, and data constraints

Education

BBA: Computer Information Systems1999University Of Central Arkansas- City, State

Resume Overview

School Attended

University Of Central Arkansas

Job Titles Held:

Project Manager/Project Scrum Master
IT Project Manager
Information Technology Project Database Manager
Vice President (Marketing Database Management)
Client Delivery Analyst

Degrees

BBA : Computer Information Systems 1999

IT Project Manager Resume Example

Resume Score: 80%

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