Seasoned and resourceful management professional, with broad-based background in developing, planning, and implementing strategic and operational initiatives that improve and maximize organizational, team, and individual potentials. Highly capable of driving organizational growth by optimizing performance, productivity, product introduction projects, cost reduction initiatives, and sustaining engineering assignments. Exceptional project leader with the ability to coordinate and direct all facets of project-based efforts while motivating and guiding teams; as well as to understand and deal with various needs and desires of people. Equipped with strong interpersonal and communication skills; bilingual in Amharic and English. •Demonstrate paramount efforts in creating and implementing effective strategies to optimize business processes, elevate efficiency, and improve quality, while significantly reducing cost •Exemplify superior talents in driving revenue as well as profit growth within multiple business locations •Leverage skills as a hands-on manager with keen expertise in leading, motivating, and coordinating technical teams to provide innovative solutions and ensure total customer satisfaction FUNCTIONAL SKILLS General Business Management •Assumed various increasing responsibilities, including tracking daily reports, identifying issues from various perspectives, and implementing alternative solutions •Demonstrated proven capability of determining strengths and weaknesses of alternative solutions, conclusions, or approaches to multiple problems •Provided support to business unit and staff in completing operational support activities Operational Streamlining •Displayed hands-on sales, marketing, and management expertise in leading and streamlining overall branch operations •Resourcefully implemented improvements and developments in response to operational challenges •Skillfully responded to increasing expectations to further reduce adverse impacts, subsequently increasing efficiency and productivity •Managed and ensured smooth flow of all business processes, as well as guaranteed full compliance with established standards Team Development and Relationship Administration •Expertly identified the needs and delivered readily comprehensible information to appropriate audience, while developing and maintaining positive operational relationships •Adeptly functioned as effective motivator, responsible for coaching, training, and encouraging cross-functional employees to achieve organizational goals •Developed staff's ability to perform and contribute to the operations by providing ongoing feedback and opportunities to learn through formal and informal methods Customer Service •Gathered specific information to ensure coordination of customer service using various resources •Provided strategic recommendations on future actions to develop company performance •Solidified customer relations through excellent customer needs assessment and solutions development •Worked closely with owners and owner representatives, engineers, and architects in developing and implementing strategy to optimize functions of all division trades for worksite activities Communication and Professionalism •Leveraged capability to quickly establish rapport, build trust, and interact and relate with individuals at all levels •Demonstrated excellent communication skills, self-confidence, maturity, and the ability to work well independently or as part of a team •Accurately performed all work-related assignments while contributing to corporate financial goals and objectives •Earned acknowledgment as a quick learner in rapidly assimilating job requirements Dynamic and team-oriented IT Project Manager with [Number] years of experience in asset management, risk mitigation and project leadership. Innovative and driven with passion for delivering high-quality work. Detail-oriented and focused on maintaining organization and identifying opportunities for process improvements. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
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