it project manager resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Progressive and technical professional with 13+ years of experience in successfully driving product initiatives from inception through delivery. An analytical technical strategist adept at defining, documenting, and communicating objectives, requirements, and constraints.

Deliver cross functional leadership and manage multiple efforts concurrently. Ability to quickly assess business landscape and apply learning and technical acumen to succeed in fast paced & high performing environment. Lead strategy discussions and actively develop program roadmaps with stakeholders.

Offering exceptional collaboration skills & ability to interact with designers, engineers, analysts, and cross-Functional teams to generate cutting-edge software products. A passion for technology, an innovative perspective conductive to change, able to meet pressure-packed deadlines, and a self-starter with ability to govern high complex development efforts across multiple domains in the

  • Project Management
  • Product Life Cycle Management
  • Cross functional team leadership
  • Engineering Management
  • Continuous Integration
  • Scrum / Safe Agile
  • Product Development
  • Planning / IT Strategy
  • Software Development
  • Data Science & Machine Learning
  • Natural Language Processing
  • Big Data Analytics
  • Reporting & Dashboards
  • Web Services
Work History
IT Project Manager, 02/2014 - Current
Abacus Group Llc Frisco, TX,
  • Scrum Master & Key facilitator empowering two scrum teams in Machine Learning & Big Data analytics domain by clearing potential road blocks and enablers for the team
  • Manage Release & Change management by performing code reviews, securing user validations, create / approve the required change management tickets and performing necessary post implementation validation.
  • Acted as a strategic coach and mentor the team in mastering the enterprise tools for migrating data into American Express Big Data environment for enhanced data analytics and reporting
  • Recruit, coach and mentor data scientists, machine learning engineers, full stack developers towards developing the first Machine learning team from ground up.
  • Planning, leading and organizing Program Incremental plans and motivating agile project teams towards successful delivery of high performing analytics & reporting team
  • Create IT Roadmaps, manage project plans, identify and mitigate risks, dependencies and deadlines.
  • Collaborate with Product Owners, team and other dependent teams to setup project timelines, forecast team capacity and setup agile best practices to govern the team and SDLC process.
  • Study the existing business landscape, collaborate with product owners, leadership and other stakeholders to perform POCs in a professional and collaborative environment.
  • Initiated and successfully delivered Data as a Service framework, which is a reusable platform to service all types of data requests in American Express Big Data platform. Reduced build time by 80 % and saved $1 million in license costs with third party software
  • Gathered business insights, drove operational improvements which resulted in savings of around $ 800K and improved profit margins
Technology Lead, 12/2012 - 01/2014
Infosys Ltd Pataskala, OH,
  • Partnered with architecture team to develop wholistic technology roadmap, accounting for departmental priorities and overall business goals.
  • Bridged efforts between internal and external technology personnel on onboarding third party data critical to the CRM business process
  • Collaborate with architects, product owners and other engineers to envision POA architecture and provide high level design solutions for web services and REST APIs
  • Led high complex PL/SQL programming to provide servicing for web services and Reporting
  • Participate in IT Roadmap discussion and design multi -year strategy towards achieving organization roadmaps.
  • Envision and design database replication across RDBMS tables to facilitate high performance of CRM servicing platform. Led to increased performance and reduced response times.
  • Designed the IT Strategy for address compression routines which generated $ 2 MM in revenue and $ 800K in saves
Senior Developer, Consultant , 09/2007 - 11/2012
American Express City, STATE,
  • Evaluate and suggest the data quality tools such as Experian – QAS (Quick Address Search)which are critical to organizational data compliance initiatives (PO BOX Compliance)
  • Architect, design, build & deploy RESTful APIs and Web Services to convert legacy mainframe applications to POA solutions
  • Built Address compression routines to effectively truncate the customer provided address to a USPS data format resulting in saves of $ 800,000
  • Setup Monitoring and Dashboard for analyzing the service logs for effective issue resolution and analyzing services availability product delivery across a safe agile environment.
  • Developed long-term policies to support business growth through sustainable expansion and enhancement of the American Express CRM domain
Master of Science: Data Science, Expected in 10/2020
Florida International University - ,
Status -
  • As a successful Data Science Solutions Manager & ML architect, pioneered the end to end “Machine Learning & Automation” initiative for American Express Compliance domain.
  • Cognitive Automation strategy nominated for "Chairman's Award" at American Express Lead the Amex Data Quality Management effort that is generating $ 2 MM in revenue and
    saved $ 800K in annual saves.
  • Championed the “Big Data Migration” effort for AmEx that cut down build efforts by 80 % and provided “Solution Architecture” for Big Data as a Service (BDaas)
  • Rewrite Legacy application framework to POA services framework using scalable RESTful APIs
  • Pioneered application migrations to Enterprise Cloud Platform (IaaS, SaaS and ePaaS)
  • Specializing in iterative development of elegant solutions to provide efficiency and gain and an ability to accept end to end ownership of the program from inception through delivery
  • Certified Scrum Master
  • Certified Safe Agilist
  • Oracle Certified Database Programmer
  • IBM Certified DataPower developer
  • IBM certified DB2 Administrator

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Resume Overview

School Attended

  • Florida International University

Job Titles Held:

  • IT Project Manager
  • Technology Lead
  • Senior Developer, Consultant


  • Master of Science

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