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IT Project Manager Resume Example

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IT PROJECT MANAGER
Professional Summary

Results-driven IT professional with over 8 years experience with notable success in planning, analysis, and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. Certified in AWS Cloud and Ethical Hacking.

Education
Master of Science, Cyber Security And Information Assurance, Expected in 04/2021
Western Governors University - Utah
Bachelor of Science, Information Technology, 05/2017
Colorado Technical University - Colorado Springs, CO
Work History
IT Project Manager, 02/2018 to CurrentISO Network LLC - Kennesaw, GA
  • Established company-wide security best practices and protocols to mitigate risk of data breach.
  • Installed and managed video surveillance systems in hundreds of corporate and government buildings.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Conducted security audits to identify vulnerabilities.
  • Oversaw installation of software programs and hardware systems to meet Customer requirements.
  • Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution.
  • Collaborated closely with upper management to drive strategy through development and implementation of new processes.
  • Resolved malfunctions with systems and programs through troubleshooting.
  • Applied knowledge of data modeling and statistical analysis to note trends and draw conclusions.
  • Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
Wire Technician, 05/2014 to 02/2018AT&T - Brunswick, GA
  • Installed and configured new devices and system components.
  • Coordinated installation of new users and relocations of existing users.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Researched and recommended network and data communications hardware and software.
  • Set up networks and computers for business and residential customers.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Computer Repair Specialist, 02/2013 to 05/2014Staples - Brunswick, Georgia
  • Refurbished used computers and technological equipment, saving companies money.
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Researched and identified problems with computers and advised staff and clients on plans of action.
  • Supplied end-user assistance for over 300 systems via remote and on-site support.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Answered calls and emails at company's help desk, assisting employees and customers with troubleshooting computer issues.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Linked computers to network and peripheral equipment, including printers and scanners.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
  • Backed up company data on regular basis, successfully recovering critical information after malware attacks.
Fire Support Specialist, 02/2009 to 02/2013United States Army - Fort Campbell, KY
  • Oversaw field planning and coordination in full compliance with established command structures and detailed combat orders.
  • Assisted with real-time intelligence collection by conducting field reconnaissance operations.
  • Maintained open communication with global locations to facilitate smooth collaboration.
  • Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels and personnel.
  • Directed and implemented cannon, missile, rocket and target acquisition operations, training programs and communication activities.
  • Operated in reduced visibility environments using infrared and starlight-enhancing night vision devices and targeting.
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
Certifications
  • CEH - Certified Ethical Hacker
  • AWS Certified Solutions Architect Associate
  • AWS Certified Cloud Practitioner
  • Testout Ethical Hacker Pro
  • EJPT - Junior Penetration Tester
  • CompTIA Security+
  • CompTIA Network+
  • CompTIA A+
Skills
  • Team management
  • Implementing security programs
  • AWS Cloud
  • Cryptography
  • Data Security
  • TCP/IP
  • Python Experience
  • Process improvement
  • Amazon Web Services
  • Cloud Computing
  • Network Security
  • Security Configuration
  • Hardware knowledge
  • Virtualization
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Resume Overview

Companies Worked For:

  • ISO Network LLC
  • AT&T
  • Staples
  • United States Army

School Attended

  • Western Governors University
  • Colorado Technical University

Job Titles Held:

  • IT Project Manager
  • Wire Technician
  • Computer Repair Specialist
  • Fire Support Specialist

Degrees

  • Master of Science , Cyber Security And Information Assurance Expected in 04/2021
    Bachelor of Science , Information Technology 05/2017

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