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Insightful Senior IT Project Manager bringing highly credible technical leadership to direct multi-functional project teams engaged in full system development and implementation in high tech environments. Experienced (Over 25+ years) overseeing diverse teams of developers, analysts and quality professionals engaged in complex projects with budgets up to $5M. Posess A solid understanding of a diverse set of Project Management Information Systems & Tools.
- Certified Project Management Professional (PMP)
- Certified Scrum Master (CSM)
- Certified Program Management Profession (PgMP)... In Progress
- Project Planning
- Project Management
- Team Leadership
- Agile Methodologies
- Resource Allocation
- Documentation and Reporting
- Vendor Selection
- Requirements Writing
- Work Planning and Prioritization
- Budget Control
- Detail Oriented
- Team Collaboration
- Stakeholder Relations
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- Customer Relationship Management
- Cost Analysis
- Verbal and Written Communication
- Project Goals and Milestones
- Meeting Participation
- Project Management Software
- ERP Software
- Relationship Building
- Creative Thinking
- Gantt Charts
- Conflict Resolution
- Team Building
- Training & Development
- Information Technology Management
- Status Updates
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02/2021 to 08/2022 IT Project Manager, PMO Qlik – Hampton, NJ,
- Spearheaded key ERP (Infor LN) Implementation projects efforts in North & South America , resulting in high customer satisfaction and increased business revenues.
- Kept project teams on-task utilizing PMO designated Project Management Information Systems (MS Project, SmartSheet, JIRA) with proactive control of budgets, schedules and scopes.
- Updated project plans based on changing objectives, specifications and staff availability.
- Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
- Delivered updates and managed inquiries to C-Level Team Members on delivery of key initiatives.
- Provided awareness and understanding of overall project portfolio, interactions and issues to team members and stakeholders.
- Monitored internal financial budgets to measure against projections.
- Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
10/2016 to 04/2020 IT Project Manager, PMO (Contractor, Perm) Benjamin Moore & Company – City, STATE,
- Successfully Performed IT Project Manager (PM) Role within Benjamin Moore & Company's Project Management Office (PMO)
- Enforced PMO established procedures & guidelines to complete business partner, as well as, IT, initiatives within assigned budgets and required timeframes
- Led various efforts related specifically to BMC’s Enterprise Resource Planning (ERP) – SAP, including:
- Oracle EDW to SAP HANA/S4 Migration
- SAP HANA Enterprise Solution & Server Cloud Migration
- SAP Business Objects Upgrade
- SAP Change & Release Management (Solution Manager) Upgrade
- SAP Enterprise Disaster Recovery & Business Continuity Execution
- SAP Integrated Tax Solution (VERTEX) Upgrade v6 to v8
- Created & managed approach, plan & efforts for BMC new business, marketing & sales opportunities on Amazon AWS Platforms (Vendor Central, Seller Central) with IT, Digital Marketing & Sales Teams
- Partnered with various external IT business areas: Accounting, Compliance, Financial Planning, Marketing, Operations & Sales to foster relationships, identify strategic goals & objectives, as well as, planning for efforts within the company’s strategic pillars: Ease of Doing Business, End User Engagement, Expansion of Outlets (New Business) & Health of Independent Channel
- Managed end to end project management activities such as project status reporting, project planning, issues & risk identification & tracking, scope management, budget & schedule management, resourcing, as well as, vendor management
- Drove key decision making on project methodology used (Agile – Scrum, SDLC, PLC), as well as, constructed tools for performance monitoring (milestone tracking, sprint to release planning)
- Utilized PMO Project & Portfolio Management tools (MS Project, ServiceNow - PPM, SmartSheet) to reflect work efforts planned & executed for all initiatives managed
03/2013 to 09/2016 Senior IT Project Manager Bed, Bath & Beyond – City, STATE,
- Successfully Managed, Lead and Coordinated Project Management (PM) activities for replacement of BBBY's IBM Point of Sale (POS) & Promotions Management solutions using Waterfall & Agile / Scrum methodologies.
- Executed RFI, RFP & RFQ procedures through documented business requirements for vendor evaluation & selection (ORACLE, IBM, NCR)
- Documented gathered vendor supplied details for solution replacement (requirements addressed, project approach, & costs & similar projects executed) & provided recommendation to Leadership for vendor selection
- Planned and conducted various project related ceremonies & team meetings (ex Status Meetings, Daily Scrum, Sprint Planning, Sprint Retrospective / Reviews, Release Planning & Execution)
- Created and maintained project controls including project plans, project status dashboards / reports, gantt charts, issue / risk logs and scope change registers
- Collaborated with Information Technology, Application Development, and Business Analytical partners to interpret requirements & their translation into solution design specifications
- Tracked performance against project objectives while resolving conflicting priorities in scope, schedule and cost amongst various stakeholder groups
- Lead end-to-end project deliverables for both business and technology components, ensuring alignment to business objectives and benefits, as well as, ensured accountability for project success (budget, schedule & quality)
09/2011 to 10/2012 Business Analyst/Project Manager (Contractor) YOH IT Services, LLC – City, STATE,
- Performed BA/PM contract work for GE Capital’s Treasury IT Division
- Led requirements analysis, documentation & modeling for Foreign Exchange Exposure (FAS 52) Identification & Monthly Re-Measurement/Translation through ORACLE (GL) enhancement
- Orchestrated weekly work sessions with Treasury IT - Wall Street Suite (WSS), Functional Currency Simplification (FCS), Controllership/Cash Management & ORACLE GL Functional Teams for Scope & Risk Management
- Built relationship with Treasury IT – Data Warehouse & ETL (TIBCO) Developers acquiring an understanding of data processing models/procedures, as well as, assisting with development (unit) testing - which increased scope delivery efficiency
- Assisted Treasury IT - Quality Assurance (QA) Team with defining test activities/goals, planning, test case creation/documentation & execution
- Assisted FCS Functional Team & Business Users with User Acceptance Test (UAT) planning, test case creation/documentation & execution
- Ensured proper stakeholder communication through weekly project dashboard updates, which included project delivery status, key milestone capture/delivery, as well as, issue/risk identification & mitigation efforts performed
- Produced SQL queries which analyzed and reported on data variations within the Wall Street Suite (WSS) – Hedge Accounting Module, GL (ORACLE) & Treasury IT’s Data Warehouse
- Documentation included:
- Business Requirements Documentation & Operational Process Workflows
- Functional Specifications - with Use Case(s), Business Process Modeling through flow charts, block & wire diagrams, as well as, graphical representations
- User Acceptance (UAT) Test Plan – including test cases, expected results
- Requirements Traceability Matrixes (RTM) – for Business/Stakeholder Tracking & Approvals
- Technical Procedure/Process “Run Books” for IT Support Team Training
- IT Support Team Training – through MS-Word Documents & MS-PowerPoint Presentations
Expected in 05/1994 Bachelor of Science: Computer Science
University of Maryland - College Park, MD,
GPA:
- Project Management Professional (PMP)
- Certified Scrum Master (CSM)
- Program Management Professional (PgMP)... In Progress
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