It Project Global Clearance Coordinator resume example

⦁ Created and implemented a simplified standard operation procedure for the Verizon Data Systems India (VDSI) Global Clearance process resulting in improved communications and relationships with application POC's, offshore VDSI, Global Management and IT Security teams.
⦁ Tripled clearance approval rate by 40% 7 in 2016 to 28 as of March 2019. Strengthened onshore/offshore partnerships turning a once negative experience into a positive for both parties.
⦁ Conduct detailed reviews with offshore system access requestors to gain understanding, validate information, provide input and guidance to ensure appropriate documentation is submitted to Global and IT Security teams resulting in faster approval completion.
⦁ Created detailed reports for VP organization and VDSI Management to communicate and review all clearance requests, pending statuses and progress timelines.
⦁ Proactively reached out to partners to better understand Security review process and identify key players to share best practices.

⦁ Position reported directly to the SVP/West Area CIO. Coordinated the operations of the executive office, overseeing 3 Director's administrative assistants.

⦁ Developed highly efficient administrative team through ongoing coaching and professional development.

⦁ Supervised, coordinated, and ensured office efficiency for West Area HQ IT executives through excellent administrative support, often requiring exercise of discretion, judgement and negotiation.

⦁ Organized international and domestic travel arrangements for up to 3 executives, including transportation and hotel stays.

⦁ Prepared presentations and status reports to assist business leaders with key decision making and strategic operational planning.
⦁ Oversaw office inventory activities. Managed provisioning of supplies, equipment and services.

⦁ Established and communicated procedures used in day-to-day operations and revised as appropriate
⦁ Lead short-term projects such as Top Dog program to improve morale and increase employee participation. Created and maintained monthly newsletter with special programs and activities.
⦁ Collaborated with Corporate Real Estate on office moves.

⦁ Scheduled and coordinated Fire Drills with Facilities, Real Estate and property managers.

⦁ Coordinated annual IT Employee Picnic + Charity event for 200+ (food, vendors, raffles). Collected donations to Laura's House benefiting victims of domestic violence.