Recruiter who communicates and collaborates effectively with all levels of personnel by relying on excellent interpersonal skills, outstanding customer service and a solid expertise in human resources management.
Developed and implemented a summer hire process to efficiently process high volume new hires for short term employment.
Developed reports on IT Technicians productivity weekly and monthly monthly HR reports. Defined project deliverables and monitored status of tasks.Delivered status reports to IT Program Manager for budgeting and planning purposes. Monitored team progress and enforced deadlines.
Identified product problems and strengths and collected data on the customer experience.Leveraged in-depth understanding of end-to-end customer experience to identify pain points and latent customer needs.
Planned travel arrangements for 20 faculty members and Post-Doctoreds.Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.Designed electronic file systems and maintained electronic and paper files.Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Coordinated meetings with other department managers and served as main liaison between faculty, students and staff.
Contacted providers to discuss status of rebilling and reimbursement process to ensure account resolution.Created databases and spreadsheets to improve inventory management and reporting accuracy.Provided support for faculty members in managing operation work flow. Improved communication efficiency as primary liaison between departments, clients and vendors.Developed more efficient filing systems and customer database protocols.
Analyzed employment-related data and prepared required reports.Conducted reference and background checks on all job applicants.Managed all phases of recruitment, including defining hiring management needs and posting available positions.Developed reports on employee headcount, monthly HR reports and quarterly training reports.Contacted all job applicants to inform them of their application status.Assisted management with presentations for business reviews and communications meetings.Recruited for various positions across multiple fields (administrative, hospitality, facility, academic).Thoroughly explained the employee handbook during new employee orientations.Maintained an accurate candidate tracking system.Brainstormed ideas to create a program to attract highly sought-after job skills.Organized all monthly and quarterly reviews for all associates.
Handled and distributed all incoming and outgoing mail.Open, read, and wrote answers to routine letters.Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.Investigated issues and problems and drafted responses to urgent requests.
Designed PowerPoint presentations for faculty member meetings. Scheduled faculty meetings and assisted with meeting materials and agendas.Handled and distributed all incoming and outgoing mail.Wrote and distributed meeting minutes to appropriate individuals.Managed desktop publishing and proposal and memo typing.
Directed personnel, training and labor relations activities.Identified staff vacancies and recruited, interviewed and selected applicants.Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.Managed team of five professionals. Developed department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales.Served as mentor to junior team members. Increased revenues/accounts receivable by 28%.
Maximized company revenue by 38% in a ten month period. Identified key growth opportunities for the business through business analysis and surveys. Managed the day-to-day tactical and long-term strategic activities within the business.Reduced and controlled expenses by improving resource allocation.Compiled and synthesized relevant business data such as financials, performance, AUM and headcount forecasts.Highlighted the difference between competitive brands and managed brands through innovative merchandising campaigns.Leveraged knowledge of customers, market trends and principal to successfully market bridal lines.
Collected and reported information on competitive activity during presentations.Drafted business plans, budgets and quarterly and semi-annual business reviews.Presented company goals and objectives to new principals.Offered feedback to executive-level management on the effectiveness of strategies, selling programs and initiatives.Developed organizational change management strategies.Identified "bottlenecks" and implemented new and improved processes and policies.Developed metrics used to determine inefficiencies and areas for improvement.Conducted activity-based analysis of business processes and made recommendations based on the findings.Boosted company efficiency and customer satisfaction by streamlining processes deemed inefficient.
Honors: Cum Laude
Human Resources Management
California Labor Laws
Employment & Recruiting Expertises
I-9 Compliance Regulations
Team Training & Presentations
Solutions & Service Strategies
National & International Travel Logistics
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