it operations manager resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Creative professional with strong analytical and problem-solving skills looking to achieve ambitious project objectives in small and large technology companies.
Skills
Strong communication skills
Leadership
System administration
ServiceDesk
Salesforce Desk
Networks
Microsoft Office
Google Docs
Adobe CS
Photo and video shooting
Experience
IT Operations Manager, 05/2013 - Current Accenture Contractor Jobs – Rochester, NY,
Responsible for the deployment, operation and maintenance of
Vidbox kiosks and systems since day one, working with the IT team overseas securing
their functionality, a great customer experience and the business growth. Also
in charge of the Customer Service Team and collaborating with the Operations
Team with business intelligence data and marketing ideas based on them.
Digital Marketing Specialist, 09/2012 - 04/2013 3Q Digital Marketing – Oh, OH,
Responsible for creating and
sending weekly and monthly newsletters in digital and print formats for the
many businesses own by the company.
Responsible for managing and editing the
websites and social platforms of the many businesses own by the company.
Responsible for editing, formatting and
publishing business books in Kindle and Paperback formats on Amazon.
Responsible for providing technical support to
the employee’s computer equipment and software.
Freelance Creative, 10/2011 - 02/2013 Click Up – Salt Lake City, UT, Freelance multimedia projects, from websites, graphic design and social media.
International Affairs Assistant, 06/2011 - 08/2011 Lee Enterprises, Incorporated – Eufaula, AL, Promoting the different degree options
of Universidad Xochicalco (UX) and the Student Financial Aid Programs to high
school graduates in Southern California and Baja California. Followup of high school graduates interested in enrolling at UX. Promoting the Study Abroad Program of UX in their Baja California campuses.
Video Editor, 08/2010 - 02/2011 Productora Audiovisual Inventiva – City, STATE, Video shooting, video editing and motion graphics for media projects commissioned by UABC.
Tech Support Agent, 11/2006 - 05/2011 Telvista – City, STATE, Level 1 technical support
representative for Verizon DSL Internet Service providing assistance to
English and Spanish speaking customers in the US. Level 3 technical support and mentor.
Photojournalist, 09/2006 - 09/2006 Festival De Cine De Baja California – City, STATE,
Staff member of the film festival, documenting the different events assigned through photography during my time in college.
Education and Training
Bachelor's Degree: Communication, Expected in 2010 - Universidad Autónoma De Baja California - Tijuana, Baja California GPA: Status -
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