IT Infrastructure and Operations Manager Resume Example
Love this resume?Build Your Own Now
IT INFRASTRUCTURE AND OPERATIONS MANAGER
Executive Summary
Client-focused and relationship-oriented executive management professional who has developed excellent market insight and the industry acumen necessary to guide businesses to financial success both domestically and internationally.
|
|
Operation and Program Management Director
Summary
Software Development Manager possessing extensive knowledge of technical equipment, hardware and software, as well as hands-on experience with telecommunications and network technology.
Highlights
|
|
Experience
IT Infrastructure and Operations Manager, 10/2012 to CurrentCentral Pacific Bank － Kahului , HI
Responsibilities:
- Implement IT Standard Operating Procedure build upon ITIL and COBIT framework to ensure SLA and OLA
- Ensure high availability and performance of all products and services is delivered to customers
- Ensure and maintain Scalability, Maintainability, Reliability, Availability, Extensibility, Performance, Manageability and Security of IT Infrastructure within the company
- Ensure all live products and services always meet with a defined quality standard
- Ensure all live products, services and IT infrastructures is always available 24/7
Experiences Gained:
- Experience in ITIL and COBIT best practices
- Experience in IT Services and Infrastructure Management
- Experience in Capacity Management
- Experience in Availability management
- Experience in Managing several subdivision
Accomplishment:
- Successfully implement IT Standard Operating Procedure build upon ITIL and COBIT framework
- Successfully improve Service Level Agreement and Operational Level Agreement
- Successfully improve products and services availability
- Successfully improve efficiency and effectiveness of IT Assets utilization
Head of Technical and Product Development, 09/2010 to 09/2012Barclays Bank － Wilmington , NC
Responsibilities:
- Responsible in planning, development and implementation of a new product or service
- Responsible in operate, maintain and enhance existing products and services
- Responsible in system architecture analysis and design
- Responsible to review existing system periodically and update them with latest technology when necessary
Experiences Gained:
- Experience in New Product Development
- Experience in IT-Business Alignment Analysis
- Experience in System Architecture Design
- Experience in several System Integration standard (Web Service, REST, ISO8583)
- Experience in Managing several subordinate
Accomplishment:
- Launch a Web Based Online Billing Payment service
- Achieved to improve system performance by updating existing system architecture and infrastructure
- Create System Architecture Design for Modern Micro Banking (Mobile Banking, Internet Banking, Internet Payment and Core Banking)
Senior Developer, 06/2008 to 08/2010Deloitte － Rosslyn , TX
Responsibilities:
- Develop the core engine of an online payment system that integrated with the Sms Banking of Bank negara Indonesia (BNI)
- Develop a secure Application Programming Interface (API) which used by another system to integrate to the core engine
- Responsible to assist clients/merchants to implement the payment system on their online store
- Responsible in technical operation
Experiences Gained:
- Experience in Java Spring Framework
- Experience in Java Hibernate ORM Framework
- Experience in Java Messaging System (JMS)
- Experience in Java Remote Method Invocation
- Experience in Portlet development and JBoss Portal implementation
- Experience in MySql Database
- Experience in Distributed System Architecture design and development
- Experience in AJAX, JQuery and PHP Code Igniter (CI) Framework
Accomplishment:
- Launch BNI SMS Payment product
Senior Java Developer, 09/2007 to 05/2008PT Berlian Aneka Teknik － City , STATE
Responsibilities:
- Responsible in produce clean and quality codes in a Web Based Port Information System project for PT. Pelabuhan Indonesia IV (Indonesia Port Corporation 4)
- Responsible in assist junior programmers and review their codes
Experiences Gained:
- Experience in Java Struts 2 Framework
- Experience in Java Ibatis ORM Framework
- Experience in Jasper Report
- Experience in PostgreSql Database
Accomplishment:
- Create an easy to follow work standard for junior programmers to ensure a standard quality codes
- Deliver a Web Based Port Information System to client
Freelance Java Developer, 09/2006 to 09/2007PT Terradata Computindo － City , STATE
Responsibilities:
- Responsible in system architecture design and produce clean and quality codes in a Web Based Logistic Information System project.
Experiences Gained:
- Experience in Java Servlet, Java Bean
- Experience in Java Velocity Framework
- Experience in Jasper Report
- Experience in MySql
Accomplishment:
- Deliver a Web Based Logistic Information System to client
Education
Master of Information Technology:Information Technology,2010Universitas Indonesia － City, State, Indonesia
Coursework in Software Engineering and Technology Management
Bachelor of Information Technology:Information Technology,2007Universitas Bina Nusantara － City, State, Indonesia
Coursework in Computer Networking and Information Technology
Accomplishments
- Increased core system availability to [
]% by developing standards and architectural governance and implementing best practices. - Saved more than $[
] by renegotiating an IT outsourcing contract. - Directed projects for [
] Fortune 50 clients, each with more than [ ] users.
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Formatting
- Word choice
- Measurable results
- Clear contact info
- Typos
Resume Overview
School Attended
- Universitas Indonesia
- Universitas Bina Nusantara
Job Titles Held:
- IT Infrastructure and Operations Manager
- Head of Technical and Product Development
- Senior Developer
- Senior Java Developer
- Freelance Java Developer
Degrees
- Master of Information Technology : Information Technology , 2010
Bachelor of Information Technology : Information Technology , 2007
Similar Resumes
