LiveCareer-Resume

It Infrastructure And Operations Manager resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Software Development Manager possessing extensive knowledge of technical equipment, hardware and software, as well as hands-on experience with telecommunications and network technology.

Highlights
  • Enterprise platforms
  • Hardware and software upgrade planning
  • Product requirements documentation
  • End-to-end product lifecycles
  • Advanced knowledge of HTML and CSS
  • Performance and scalability optimization


  • Consumer software specialist
  • Waterfall framework
  • Self-directed
  • Performance criteria tracking
  • Advanced computer programming

Education
Universitas Indonesia Jakarta, Jakarta Expected in 2010 Master of Information Technology : Information Technology - GPA :

Coursework in Software Engineering and Technology Management

Universitas Bina Nusantara Jakarta, Jakarta Expected in 2007 Bachelor of Information Technology : Information Technology - GPA :

Coursework in Computer Networking and Information Technology

Objective
Experience
Central Pacific Bank - IT Infrastructure and Operations Manager
Kahului, HI, 09/2012 - Current

Responsibilities:

  • Implement IT Standard Operating Procedure build upon ITIL and COBIT framework to ensure SLA and OLA
  • Ensure high availability and performance of all products and services is delivered to customers
  • Ensure and maintain Scalability, Maintainability, Reliability, Availability, Extensibility, Performance, Manageability and Security of IT Infrastructure within the company
  • Ensure all live products and services always meet with a defined quality standard
  • Ensure all live products, services and IT infrastructures is always available 24/7

Experiences Gained:

  • Experience in ITIL and COBIT best practices
  • Experience in IT Services and Infrastructure Management
  • Experience in Capacity Management
  • Experience in Availability management
  • Experience in Managing several subdivision

Accomplishment:

  • Successfully implement IT Standard Operating Procedure build upon ITIL and COBIT framework
  • Successfully improve Service Level Agreement and Operational Level Agreement
  • Successfully improve products and services availability
  • Successfully improve efficiency and effectiveness of IT Assets utilization
Barclays Bank - Head of Technical and Product Development
Wilmington, NC, 08/2010 - 08/2012

Responsibilities:

  • Responsible in planning, development and implementation of a new product or service
  • Responsible in operate, maintain and enhance existing products and services
  • Responsible in system architecture analysis and design
  • Responsible to review existing system periodically and update them with latest technology when necessary

Experiences Gained:

  • Experience in New Product Development
  • Experience in IT-Business Alignment Analysis
  • Experience in System Architecture Design
  • Experience in several System Integration standard (Web Service, REST, ISO8583)
  • Experience in Managing several subordinate

Accomplishment:

  • Launch a Web Based Online Billing Payment service
  • Achieved to improve system performance by updating existing system architecture and infrastructure
  • Create System Architecture Design for Modern Micro Banking (Mobile Banking, Internet Banking, Internet Payment and Core Banking)
Deloitte - Senior Developer
Rosslyn, TX, 05/2008 - 07/2010

Responsibilities:

  • Develop the core engine of an online payment system that integrated with the Sms Banking of Bank negara Indonesia (BNI)
  • Develop a secure Application Programming Interface (API) which used by another system to integrate to the core engine
  • Responsible to assist clients/merchants to implement the payment system on their online store
  • Responsible in technical operation

Experiences Gained:

  • Experience in Java Spring Framework
  • Experience in Java Hibernate ORM Framework
  • Experience in Java Messaging System (JMS)
  • Experience in Java Remote Method Invocation
  • Experience in Portlet development and JBoss Portal implementation
  • Experience in MySql Database
  • Experience in Distributed System Architecture design and development
  • Experience in AJAX, JQuery and PHP Code Igniter (CI) Framework

Accomplishment:

  • Launch BNI SMS Payment product
PT Berlian Aneka Teknik - Senior Java Developer
City, STATE, 08/2007 - 04/2008

Responsibilities:

  • Responsible in produce clean and quality codes in a Web Based Port Information System project for PT. Pelabuhan Indonesia IV (Indonesia Port Corporation 4)
  • Responsible in assist junior programmers and review their codes

Experiences Gained:

  • Experience in Java Struts 2 Framework
  • Experience in Java Ibatis ORM Framework
  • Experience in Jasper Report
  • Experience in PostgreSql Database

Accomplishment:

  • Create an easy to follow work standard for junior programmers to ensure a standard quality codes
  • Deliver a Web Based Port Information System to client
PT Terradata Computindo - Freelance Java Developer
City, STATE, 08/2006 - 08/2007

Responsibilities:

  • Responsible in system architecture design and produce clean and quality codes in a Web Based Logistic Information System project.

Experiences Gained:

  • Experience in Java Servlet, Java Bean
  • Experience in Java Velocity Framework
  • Experience in Jasper Report
  • Experience in MySql

Accomplishment:

  • Deliver a Web Based Logistic Information System to client
Accomplishments
    Increased core system availability to []% by developing standards and architectural governance and implementing best practices.Saved more than $[] by renegotiating an IT outsourcing contract.Directed projects for [] Fortune 50 clients, each with more than [] users.
Skills

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Resume Overview

School Attended

  • Universitas Indonesia
  • Universitas Bina Nusantara

Job Titles Held:

  • IT Infrastructure and Operations Manager
  • Head of Technical and Product Development
  • Senior Developer
  • Senior Java Developer
  • Freelance Java Developer

Degrees

  • Master of Information Technology
  • Bachelor of Information Technology

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