Versatile and motivated IT Professional with experience in multiple IT Operations teams as well as experience interfacing with Business Units at Duke Energy. Seeking a challenging position with opportunities to leverage strong technical and personal skills to drive collaboration and operational success
Skill Highlights
Customer service focused
Strong communication skills
Calm under pressure
Adaptable/Flexible
Experience with Linux and Windows platforms
Hardware/software upgrade planning
Familiarity with multiple programming languages
Experience
06/2015 to Current
IT Infrastructure AnalystHighmark Inc. – Belle Vernon, PA,
Responsible for storage/server EOL migrations, storage management tasks, and delivery of storage/server infrastructure to projects within Duke Energy
Contributing in an effort to streamline and enhance processes in newly merged organization
Co-led "bootcamp" training sessions for team members
Leading effort to clean and consolidate administrative groups across 4 merged teams
Testing and demonstrating proof of concepts on new technologies to be implemented.
05/2014 to 06/2015
IT Associate II - Project Environments Integration – , ,
Developed new workflows to improve lifecycle of bug fixes and product enhancements for Meter Data Management Projects.
Automated monthly and quarterly software release deployments.
Coordinated code migration between Technical Architecture group and onshore/offshore Development teams
01/2013 to 05/2014
IT Associate II - End User Technology Services – , ,
Major contributor in planning and implementation of 40,000+ workstations over 9 month period.
Product Line Manager for Microsoft Folder Redirection.
Trained LIT and EHD staff on new technologies being implemented throughout enterprise
Presented "Road Show" and Deep Dive sessions for Workstation Refresh Project across major regional locations in Duke Energy's territory.
07/2010 to 01/2013
Workstation Support AnalystNA – City, STATE,
Provided IT support/consultation and managed IT related assets.
Coordinated major IT changes on behalf of Business Units.
Helped implement use of new technology to cut costs and increase productivity.
Worked on project to remediate applications not compatible with Windows 7.
Education
Expected in present
MBA: Clemson University - Greenville, SC GPA:
Expected in 2009
MBA: Anderson University - Anderson, SC GPA:
Additional Information
Serve on Advisory Board for Anderson University's College of Business
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School Attended
Clemson University
Anderson University
Job Titles Held:
IT Infrastructure Analyst
IT Associate II - Project Environments Integration
