Obtain an Information Technology position that will maximize my leadership and communication skills while expanding my knowledge base and experience to help my team develop and grow. Motivated self-starter that utilizes technical background, creativity, communication, teamwork and troubleshooting skills to overcome challenges presented on a daily basis.
Strong mechanical aptitude
Security and compliance minded
Ability to coach & lead successful teams
Strong computer skills
Desire to learn and succeed
Attention to detail
Team player, positive motivator
IT Enterprise Security Operations Manager01/2015 to CurrentWisconsin Physician ServicesMadison, WI
Direct and develop access, validation, documentation, and flaw remediation teams across the enterprise to adhere to Medicare, Tricare, HIPAA and DOD standards.
In addition, implement security policies and standards to satisfy all audit operations.
Coach and develop multiple different teams (19 direct reports)
Provide vision and leadership to the Enterprise Security organization
Manage budget Facilitate and promote continuous improvement
Develop asset validation and Flaw Remediation program
Streamline access provisioning process
Manage Incident Response Plan
Implement a strategic, comprehensive enterprise information security and IT risk management program that ensures the integrity, confidentiality and availability of information
Provide oversight and accountability of day-to-day security operations
Oversee security projects, business planning and operating procedures, and promotes security awareness throughout the entire organization
Respond to investigations and other requests
Advise executive management on risk issues related to information security and recommend actions
Work with multiple technology teams that research, engineer, develop, implement, communicate, monitor, and maintain the information security (authentication, perimeter security, security & compliance tools, etc.), directory technology systems (software & hardware) and security policies and procedures
Develop, maintain and publish up-to-date information security policies, standards and guidelines and oversee the approval, training, and dissemination of security policies and practices
Ensure that security programs are in compliance with relevant laws, regulations and policies to minimize or eliminate risk and audit findings
Manage security incidents and events to protect corporate IT assets, including intellectual property, regulated data and the company's reputation
Aid the Information Security awareness education strategies for WPS employees and provide assistance and support to employees as needed
Review and negotiate security team vendor contracts for competitiveness and performs vendor due diligence
Help Desk Manager01/2012 to 01/2015Wabash NationalNew Lisbon, WI
Direct and develop support team across 42 locations including the UK and Mexico.
Budgeting all company computer assets including mobile solutions and providing vision and direction across enterprise.
Develop and implement security policies and standard operating procedures.
VMware, ESX 5.1 Microsoft Remote Desktop Services Mitel 3300 IP Phone System MS Active Directory Server 2008R2, 2012 platforms Windows XP, Windows 7, Windows 8, & Windows 10 operating systems Apple iOS - iPad, & iPhone mobile devices Alloy & Altiris Ticketing System Remote Desktop (RDP, and VNC) HUD Keyless door system MS Office Suite
SOX Audit compliance and security procedures
Vision and direction for all Tier I & Tier II support
Security Administration for Windows Server & Active Directory
Support of ERP, Exchange, DFS, network and other critical systems
Remote support Phone and mobile device setup and troubleshoot
System administration of virtual workstations and servers on a 4-server production cluster, using VMware Vsphere
Video Conference setup/Deployment/Usage Keyless entry door
Troubleshoot and resolve issues with networking and configuration of plasma cutter and other shop equipment
Asset management for 42 sites
Software management for entire enterprise
Disaster Recovery Accomplishments Planned and implemented a full CRM system replacement, moving sales users to ACT in the cloud.
Deployed high-capacity centralized copy machines to replace dozens of expensive smaller printers and scanners
Deployed thin clients throughout the shop environment to reduce hardware failures and downtime
Virtualized applications using RDS across multiple sites
Multisite helpdesk consolidation
Asset and refresh management for 2500+ devices
Successful Domain migration.
Lead Mechanical Designer01/2006 to 01/2012Walker Group HoldingsNew Lisbon, WI
With the Barrier & Transportation groups working only in 3D, I took on new designs that the company had never done before and was able to bring them to successful completion.
Managing projects and technical staff from concept to delivery.
Full 3D Design of custom equipment
Project and team management
Vault Security Administration
Engineering Disaster Recovery
Web X with customers to review designs
Work with shop to improve new and existing designs
Create retrofit designs for existing equipment
Deploy 2D packages for shop use from 3D models
Associate of Applied Science: Technical Studies2017Western Wisconsin Technical CollegeLacrosse, WI, United States
CISSP Certification: Certificate2016ISC2Chicago, IL, United StatesCISSP (Certified Information System Security Professional
MCDST & SCCM Training: MicrosoftTraining CampChicago, IL, United States
Microsoft Certified Desktop Support Technician
System Center Configuration Manager
IT Services: ITIL FrameworkTraining CampChicago, IL, United StatesInformation Technology Infrastructure Library
3D Design, Active Directory, Asset management, Attention to detail, Budgeting, business planning, Coaching, continuous improvement, Disaster Recovery, documentation, Information Security, leadership, Exchange, MS Office, Windows 7-10, networking, Project Management, research, risk management, System administration, team management.