it director resume example with 10 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Proven Director with over 10 years of outstanding management and leadership
experience. Exceptionally skilled in customer service, contract administration, and
network analysis. Highly effective
professional who is diversified in human resources, recruiting, project management,
and creative problem solving. Â
Highlights
Leader
Negotiator
Problem Solver
Outside The Box Thinker
Team Player
Creative in Design and Installation
Knowledge of PMP Methodology
Information Assurance Experience
Highly Effective Oral and Written Skills
Accomplishments
Through aggressive and timely troubleshooting of all facets of satellite communications, assured a connectivity percentage above 99%
Re-instituted the employee evaluation program, company-wide, to ensure performance and training were more accurately reflected
Voluntarily provided SME information for several on-base customers to properly harden spaces to be in keeping with strict DoD regulations for Classified spaces
With effective leadership, maintained a near 100% retention rate of highly skilled and qualified personnel, despite being a remote location
Volunteered to manage another area of the company, and immediately reduced overall costs and wastes through innovative management practices
Led by example in volunteering for many different organizationsÂ
​
Experience
02/2010 to 03/2013IT DirectorClayton Early Learning | , ,
IT Director and Contractor representative for all
Communications as outlined in the Base
Operating Support (BOS) contract on
Diego Garcia
Directed and coordinated the daily tasking of approximately
100 professionals in all areas of communications and IT support
Successfully Managed an annual salary budget of $2M and a
materials budget of $3M
Through fair but aggressive process, held salary budget at
or below 3% annual increase
Reduced material costs by recognizing and eliminating waste
Received 36 straight months of a grade of Exceptional by
U.S. Government Contract counterpart
Led several highly visible projects to successful completion
Developed and gave presentations to Military and Government
personnel on behalf of Company
05/2006 to 02/2010IT/IA/LNSC ManagerInsight Enterprises, Inc. | , ,
Created innovative solution and directed the installation of additional Network Infrastructure for 24 buildings, IAW Government specifications.
Led Project to install 15 miles of Single-Mode Fiber Optic Cable for U.S. Air Force
Successfully performed as the Information Assurance Manager for the security of all aspects of the Classified and Unclassified Networks
Planned, organized, coordinated and monitored the IT/LAN operations
Assigned all technical and administrative tasks to IT personnel as necessary to assure optimum performance of the Local Network Service Center (LNSC).
08/2003 to 04/2006Sr. Network EngineerLake County Il | , ,
Provided incident response to include quickly analyzing, blocking and fixing systems/networks in a threat situation
Correlated firewall logs, system audit logs and antiviral procedures
Implemented required course of action and/or recommendations to the client regarding open incidents and events for routers, firewalls, dial-up and internet access
Performed vulnerability alert compliance, and configuration of system and network infrastructure components
Evaluated, recommended, installed and supported local area networks (LAN) and wide area network (WAN) hardware and software
Designed network architecture, including planning and coordinating total network integration.
Oversaw the daily tasking of assigned personnel to ensure all area of the operation were satisfactorily met, IAW the current government contract.
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Also, acted as the IT Manager during the permanent Manager's absence due to other temporary assignment, vacation, or other purposes which required the Manager's presence off island.
03/2003 to 09/2003Associate Network Systems EngineerDG21 LLC Annex 3 | , ,
Maintained Unix Firewall, Cisco Routers and 3-Com Switches and Hubs,.
Implemented routing changes and updates.
Performed backups of current configuration and administratively maintained all devices.
Additionally, provided daily support including staging, installing, supporting, and repairing of PCs and printers.
Troubleshot Tier 2 and 3 network outage problems, working with appropriate personnel to achieve resolution.
Provided Customer Support through the local trouble ticket system as well as on-site.
Education
Expected in 2009 to to AA | Central Texas College, Garcia, B.I.O.T.GPA:
Expected in to to Project Management Professional 10-09 Certified Information Systems Security Professional (CISSP) 10-08 Cisco Certified Network Administrator (CCNA), 200hrs, 8-01 Novell Certified Netware Training, 200hrs, 9-11/94 Microsoft Certified Systems Engineer (MCSE), 40hrs, 10-98 | , , GPA:
Skills
3-Com Switches, Administrative, Air Force, B2B, budget, Cable, CCNA, Cisco Certified, Cisco Routers, hardware, client, Customer Support, firewalls, Firewall, Government, Hubs, Human Resources, Information Systems, internet access, IT support, local area networks, LAN, Director, materials, Microsoft Certified Systems Engineer, MCSE, 98, Negotiator, Network Administrator, network architecture, network integration, Network, Networks, Novell, Netware, personnel, presentations, printers, Problem Solver, Project Management, Recruiter, repairing, routers, routing, Unix, wide area network (WAN)
Additional Information
Additional Information Previously held an Active Top-Secret Clearance Active Duty: 12-1980 to 12-2000 - U.S. Navy Campaign badges and/or expeditionary medals received: Expeditionary Medal (2) Navy Commendation Medal Navy Achievement Medal Honorable Discharge
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Resume Overview
School Attended
Central Texas College
Job Titles Held:
IT Director
IT/IA/LNSC Manager
Sr. Network Engineer
Associate Network Systems Engineer
Degrees
AA
Project Management Professional 10-09 Certified Information Systems Security Professional (CISSP) 10-08 Cisco Certified Network Administrator (CCNA), 200hrs, 8-01 Novell Certified Netware Training, 200hrs, 9-11/94 Microsoft Certified Systems Engineer (MCSE), 40hrs, 10-98