It Director And Head Of Supply Chain Solutions Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Trusted advisor to C level, strategic partner to executives in driving organizational change and transformation. Managing Global Life Science / Pharma / Performance Materials / SCM IT. Result-oriented leader in re-engineering business processes, governance processes, selection and implementation of automated systems to support processes. Leading and managing global IT teams in 3 continents. Provide leadership and vision in Foster relationship, identify problems, and provide solutions partnering with executive management. Managing global teams in 3 continents. Additional responsibility as Chief Architect Merck KGaA life Science. Reporting to CIO Life Science and dotted line reporting to Global CIO, Germany. Experience in Utilities (Electric and Gas), Manufacturing, Retail, and Telecommunications industries

  • Supply Chain Management
  • Staff Management
  • Negotiating
  • Relationship building
  • Leadership
  • Collaboration
  • Conflict resolution
  • Training & Development
Work History
IT Director and Head of Supply Chain Solutions, 01/2008 to Current
Bank Of America CorporationBedford, TX,
  • Work with Business Sponsors to develop project roadmaps that align with business objectives/priority and take into account resource availability.
  • Overall responsibility for planning, executing, tracking and managing cost, schedule, and scope for all projects in the portfolio.
  • Direct project portfolio activities, conduct reviews, and use strong technical and business acumen to manage risk and address escalated impediments.
  • Provide leadership and oversight to a team of technical program/project managers for the planning, execution and delivery of products.
  • Enforce consistency and standardize processes across the team and the broader project management organization.
  • Drive improvements in software development practices/processes within teams and across the organization.
  • Hold bottom line accountability for $6Million budget.
  • Established offshore India Development hub for development and help desk.
  • Negotiate and manage service and vendor contracts.
  • Plan and conduct regular governance meetings with business leadership to review IT initiatives and ensure clear communication of business demand and service delivery capabilities.
  • Create and oversees HA and DR plan.
  • Recruit, develop, supervise, mentor and review performance of 70+ IT SCM team, including key IT managers.
  • Engage regularly with cross functional IT leadership to communicate evolving business needs and identify trends that influence the IT project portfolio and strategic roadmaps.
  • Collaborating with other department leaders to define, prioritize, and develop projects.
  • Planning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables.
  • Analyzing financial data, including project budgets, risks, and resource allocation.
  • Providing financial reports and budget outlines to Executives.
  • Drafting new and improving existing project management office policies and processes.
  • Define, execute, and lead the business solution strategy supporting functional business areas, both from a technology and a business standard methodology standpoint.
  • Collaborate successfully with business leaders to define IT project and program portfolio, annual plans and work with internal IT colleagues to execute against a projects and enhancements.
  • Manage the area portfolio delivery in terms of priority, schedule, cost, scope and quality, while providing transparency to the business leaders across the globe.
  • Maintain an expert knowledge of business processes, industry trends, and IT systems to better communicate IT capabilities and support IT solutions development SELECT PROJECTS: ERP SAP S4 HANA implementation/ migration Project cost: $235M.
  • Wall to Wall Global core ERP/9 satellite systems implementation in 150+, countries to reduce IT cost.
  • Responsible for Quality, Regulatory, Labels, Master Data, Product LifeCycle streams.
  • Consolidation of SAP ERP, Oracle ERP to SAP S4 HANA.
  • Integration of Palantir with SAP for big data analytics.
  • CGMP validated systems.
  • ECommerce enterprise data digitization with ERP Global Merck Branding Project cost: $16M.
  • Managed global Merck KGaA branding project to consolidate all brands owned by Merck KGaA.
  • All customer facing outputs, legal outputs, Digitization of enterprise data on web Enterprise Digital, Project cost: $8M.
  • Digitization of enterprise Product master data and logistic data, data Content, and Regulatory data.
  • Integrated with the eCommerce team in digitization to develop #1 website in Life Science Industry $ 1.8 B per annum in online revenue EHS Product Compliance and Sustainability/ GHS labels/ Waste Management/OSHA.
  • Managed, quality compliance and Regulatory project related to various regulations globally.
  • Cross functional process integration and data flow with various echo systems.
  • Lower the cost of compliance through automation and regulatory content.
  • Introduced Global Label templates (GHS) reducing logistics and operating costs.
  • GHS, GS1, RFID, compliant labels, Improved quality and compliance.
  • Secondary labels as per China, Japan, Brazil, Argentina, South Korea regulations.
  • Waste Management - End to end process processes integrated with Manufacturing, Quality, Distribution, and Process Development.
  • Process complaint as per country regulations, Lean Finance for scrap, waste, and waste generator Global New Product Introduction and Development Project cost: $1M.
  • Global New product introduction strategy reducing cycle time from 260+ days to 100 days.
  • Increased sales by introducing new products early in the market gaining market shares Enterprise Master Data Governance Project cost: $2M.
  • Single source of truth for master data (customers, vendors and materials).
  • Introduced data governance to maintain data integrity.
  • Hub distribution to various systems Global shared services – India.
  • Established Offshore delivery model in India for global IT operations.
  • Hired 1200 FTE in India in last 5 years.
  • Reduced IT cost by 200M,.
  • Represented supply chain and product information with Merck KGAA during M&A of Sigma Aldrich.
  • Managed Anti-trust, contracts, licensing and negotiations.
  • Involved in the divestment of the solvent business of Sigma-Aldrich.
  • Member of Corporate integration team leads.
Program Manager, 01/2005 to 01/2008
Avi-Spl, Inc.Omaha, NE,
  • Managed global ERP roll out for beverage and food global client.
  • SmartGrid architect for utilities.
Project Manager, 01/2000 to 01/2005
Ameren Energy, ElectricCity, STATE,
  • Developed and initiated projects, managed costs, and monitored performance.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
MBA: Strategic Management and Leadership, Expected in
Webster University - Saint Louis, MO
Bachelor of Law: International law, Expected in
Bhopal University - ,
Bachelor of Science: Computer Science, Expected in
Bhopal University - ,

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Resume Overview

School Attended
  • Webster University
  • Bhopal University
  • Bhopal University
Job Titles Held:
  • IT Director and Head of Supply Chain Solutions
  • Program Manager
  • Project Manager
  • MBA
  • Bachelor of Law
  • Bachelor of Science