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it business analyst scrum master product owner resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

IT Business Analyst/Scrum Master/Product Owner Phone: 832-361-8692 Summary: Certified Scrum Master and Product Owner with several years of experience that cuts across various industries including banking, oil and gas, energy, health, non-profit and manufacturing with the most recent 6 years’ experience in Agile Scrum Framework environment Experienced and knowledgeable in the Software Development Life Cycle (SDLC) using Agile methodologies Excellent communicator with Analytical, Presentation and Interpersonal skills with proficiency in demonstration and adaptability to new technologies Excellent business skills in writing Business Requirements Management Plan (RMP), Functional Requirements, Use Case and Workflow diagrams Design of security roles, working with security team to implement system, roles, and privileges

Skills
  • Prepared training documents, trained super users and also supported system after go-live
  • Exposed to various tools including;
  • Microsoft Office, Microsoft Visio, Snagit, Draw.io, Jira, Confluence, etc.
  • Performance Monitoring
  • Technology Implementation
  • Complex Problem Solving
  • Data Analysis
  • Verbal and Written Communication
  • Documentation and Reporting
  • Project Team Coordination
  • Software Development
  • Systems Analysis
  • Customer Needs Assessment
Education and Training
North Central College Naperville, IL Expected in Master of Business Administration (MBA) : - GPA :
Houston Community College Houston, TX Expected in Certificate in Project Management : - GPA :
, Expected in Certified Scrum Master Certified Scrum Product Owner SAP Certified Application Professional - Financials in SAP S/4HANA 1709 for SAP ERP Financials Experts : - GPA :
Experience
Deloitte - IT Business Analyst/Scrum Master/Product Owner
Monterey, CA, 02/2016 - Current
  • Elicit, document and manage business needs, Non-Functional and Functional requirements
  • Convert high level requirements into User Stories and Acceptance Criteria for the Technical Team
  • Prepare business process flows for the “As is” and the “To Be” processes
  • Ascertain Acceptance Criteria aligns with strategic goal
  • Create UI mockups for requirements validation with the business
  • Participate in Backlog Grooming, Sprint Backlog, Daily Stand-Up, Sprint Review and Retrospective ceremonies
  • Work with stakeholders to obtain deliverables sign-off
  • Coordinate and manage the Change Request control process for project
  • Coordinated with Analyst and Developers to ascertain testing compliance during cycles
  • Groomed the Product Backlog in readiness for the Sprint cycle
  • Organized and facilitated the Daily Stand-up and other ceremonies
  • Resolved and escalated impediments to ensure team focus
  • Facilitated JAD and walkthrough sessions with SME, User, Management and IT to resolve issues
Cvs Health - SAP FICO Consultant
Myrtle Beach, SC, 05/2014 - 01/2016
  • Provided support and guidance to the Business team by identifying potential data risks or issues that existed within the enterprise
  • Gathered and translated business requirements into functional and technical specifications according to business global template and configured the system for cost element accounting, cost center accounting, profit center accounting, internal orders and activity types
  • Functioned as a liaison between business owners and the offshore consultants
  • Period-end and year end closing support activities
  • Performed unit testing, integration testing, regression testing and QA of all end-to-end business processes, enhancements and break-fixes
  • Functioned as the subject matter expert for the SAP FICO areas
  • Supported, facilitated, enhanced and/or re-engineered SAP FI
  • Supported SAP FI & CO modules for all operations and departments by providing business solutions to problems, and coordinating support and development of Financial and Business Intelligence reporting for all operations and departments
  • Provided production support in the areas of Order to Cash, Purchase to Payment, Records to Reporting, SAP workflow, and New GL and SAP In-House Cash and managed and resolved assigned tickets
VACO Resources - Senior Business Consultant
City, STATE, 05/2007 - 04/2014
  • Of project clients: –
  • BG Group, Direct Energy, Ceva Logistics, Lyondell, BHP Billiton, Kinder Morgan, US Anesthesia Partners
  • Responsibilities:
  • Played key role in annual budget development and management
  • Prepared monthly management reports, including cash flows and budget vs
  • Actual comparison
  • Developed template for project evaluation and provided management with updated reports on ongoing projects
  • Conducted monthly close activities
  • Reviewed Journal Entries and Accruals
  • Prepared management report for seven organizations and senior management
  • Led the project on the review of desktop procedure manuals for all accounting functions preparatory to the outsourcing of the Finance department by senior management
  • Key member of three system migrations for Large Commercial and Industrial Division of Direct Energy
  • Integral team member on the acquisition of an outside billing vendor, Alliance Data with the addition of approximately 700 new employees
  • Reviewed Balance Sheet Reconciliation
  • Prepared and analyzed internal half year reports
  • Analyzed complex accounting issues and propose solutions in the retail energy environment
  • Provided monthly financial reports to Drilling & Completions teams
  • Provided quarterly performance reports to the Technology management for review and decision making
  • Researched financial variances and made necessary corrections
  • Provided training to new Exploration & Production Technology employees

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Resume Overview

School Attended

  • North Central College
  • Houston Community College

Job Titles Held:

  • IT Business Analyst/Scrum Master/Product Owner
  • SAP FICO Consultant
  • Senior Business Consultant

Degrees

  • Master of Business Administration (MBA)
  • Certificate in Project Management
  • Certified Scrum Master Certified Scrum Product Owner SAP Certified Application Professional - Financials in SAP S/4HANA 1709 for SAP ERP Financials Experts

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