Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Career Overview

An IT professional with technical savvy that has demonstrated success applying strategic IT plans that improve business efficiency with positive impacts on the bottom line and adept at moving into new environments and utilizing existing experience to quickly adapt to new technologies fluently.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Technical Skills
Front Range Advanced 5 Currently
Configuration Managment Database Advanced 5 Currently
Windows 7 Experienced 2.5 Currently
Windows XP Experienced 4 2011

Team Collaboration

  • Brainstormed development team evolution strategy and deployed best practices, such as team shipping using the Configuration Management Database within Front Range.


  • As team lead Increased personnel productivity by creating new IT Asset Management policy and procedures that made work flow more efficient toward customer service, team, and individual performance.
  • Exceeded monthly goals by successfully handling more than 240 ticket requests per week.

Customer Assistance

  • Worked with Regional IT Specialists from all eleven regional offices at the Securities and Exchange Commission and diligently completed all assigned tasks, working overtime as needed.

Work Experience
IT Asset Management Specialist, 03/2011 - Current
T.Y. Lin International Tampa, FL,
  • Responsible for the acquisition, deployment, tracking and securing of all assets.
  • Maintains current knowledge of software or hardware changes and planning changes appropriate in response to business needs.
  • Provides time estimates for project related tasks.
  • Provides technological leadership to develop technology solutions that meet product benefit.
  • Evaluates industry innovations, trends and changes regularly to plan and recommend new technologies.
  • Review source documents for completeness and accuracy in accordance with established procedures.
IT Asset Management Specialist/Lead, 03/2009 - 03/2011
T.Y. Lin International Washington, DC,
  • Lead a team of six supporting the full life cycle of Asset Management for Lockheed Martin for the Security and Exchange Commission Information Technology Department Contract.
  • Responsibilities included managing the shipping and receiving of government assets to regional offices commission wide.
  • Responsible for shipping equipment to domestic sites and delivered equipment to local area sites.
  • Provided monthly reports to management illustrating the statistics of the shipping and receiving guidelines based on contract obligations.
  • Implemented new shipping and receiving procedures to improve turnaround time and customer service.
  • Facilitated internal meetings to gather and document asset management requirements and explore complex solutions.
  • Responsible for managing four different storage offices and one remote storage facility.
IT Asset Management Specialist, 10/2008 - 03/2009
T.Y. Lin International Buffalo, NY,
  • Worked with client software tool, the Configuration Management Database (CMDB), to maintain customer asset management system.
  • Provided time estimates to management for project related tasks.
  • Conducted periodic inventory checks and reconciled differences between discovered assets and owned assets Made configuration changes to the Asset Management application: modified lists, defined roles and customized reports.
  • Tracked asset activity to include requisition dates and transaction histories.
IT Asset Management Specialist, 09/2006 - 10/2008
CSC - Securities And Exchange Commission City, STATE,
  • Was responsible for several important deployment projects to configure, install, and deploy various types of hardware and software that supported over 500 employees at various regional offices nationwide Reviewed asset acquisition requests for completeness and conformance to IT standards and policy.
  • Validated discovery information against ownership data to determine levels of compliance.
  • Determined if an asset was in stock or must be acquired.
  • Approved standard requests; prepared non-standard requests for review and approval by management.
  • Responded to inquiries on the status of an asset request.
Education and Training
B.S: Computer Science, Expected in May 2006
Norfolk State University - Norfolk, VA

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Resume Overview

School Attended

  • Norfolk State University

Job Titles Held:

  • IT Asset Management Specialist
  • IT Asset Management Specialist/Lead
  • IT Asset Management Specialist
  • IT Asset Management Specialist


  • B.S

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