IT- Administrator Resume Example
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IT- ADMINISTRATOR
Professional Summary
AN EXPERIENCED ENGINEER WITH MORE THAN 9 YEARS OF EXPERIENCE IN TECHNOLOGY. Accomplished IT Professional with demonstrated with outstanding success rate at installing, migrating and supporting critical, multi-site networks. Skilled manager, with proven ability to lead and motivate teams to maximize productivity, Outstanding mentoring skills, coaching junior and senior personnel through technical issues, increasing growth and confidence among team members. Proven ability to design and implement complete network Infrastructure of Datacenter from scratch.
WORK AUTHORIZATION
Currently holds Employment Authorization Document (EAD)
Core Qualifications
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Experience
IT- Administrator
April 2013 to CurrentShipbob
April 2013 to CurrentShipbob
- Network, Security & software)- REMOTE.
IT Sr. Manager
September 2009 to March 2013Accor Hotels － Los Angeles
September 2009 to March 2013Accor Hotels － Los Angeles
- Network/Security/System) Inter-connected Stock Exchange of India Limited (ISE) is a national-level stock exchange.
- ISE aims to address the needs of small companies and retail investors by harnessing the potential of regional markets.
- ISE has floated ISE Securities & Services Limited (ISS) as a wholly-owned subsidiary under the policy formulated by the Securities and Exchange Board of India (SEBI) for "Revival of Small Stock Exchanges".
- The members will be able to trade in BSE, NSE and MCX-SX Managed a team of over 14 technical staff -Networking hardware/software.
- Maintain highly standards in hiring staff and following with employee development objective, work allocation for team, timely review, conduct weekly status meeting, conduct training and motivating them.
- Generated weekly statistical and department performance reports for senior management review.
- Conduct training to internals, externals, technical and non-technical audience.
- Manage the IT budgets and expenditure on hardware and software.
- Successfully completed all project ahead of schedule and under budget and received several awards.
- Handled the situations that require judgment, analytical, decision making and complete the project independently as well as with team work Responsible for planning, coordinating, and supervising all activities related to the design, development and implementation of organizational information systems as well as responsible for maintaining, supporting, and upgrading existing systems and applications.
- Delivered excellence in customer service through situation analysis and timely resolve of escalating problems Contributed ideas and streamlined procedure to achieve world class services for clients.
- Builds and maintain relationship with vendors, clients and sub-brokers.
- Manage and Maintain entire IT infrastructure.
- Design, implemented and executed complete disaster recovery site.
- Install, configure and maintain WAN connectivity (V-SAT, Leased line, MPLS, RFVPN), Routing protocols (RIP, BGP, OSPF, IGRP, EIGRP) and migrated entire network to IPSec VPN.
- Administration, maintain trouble shooting & new implementations Cisco Routers, Switches modems, corporate firewalls like checkpoint & Fort iGATE firewalls and branch and disaster recovery site's firewalls like Juniper, sonic and Cisco firewalls in branch and.
- Administration decentralized datacenter and network Configured site-to-site and client VPNs and identify and resolve firewall and VPN connectivity issues and Migration of existing IPSEC VPN tunnels from Pre-Shared key to Certificate Manage Servers, Workstations, storages and Laptops.
- Design & implementation of Information Security Management Systems and Improved network security by upgrading the system, applying patches and vigilant monitoring.
- Responsible for complete IT Security: Fort iGATE& Cisco Firewall, SIEM, DLP, IDS, Packet capturing, Security tools, vulnerability/Threat scanning, Antivirus.
- Proficient with the Fort iGATE IDS/IPS to perform network health checks react to vulnerability & security event data and detection & prevention of attacks.
- Dealt with monitoring tools like network packet capture/network sniffer tools like Wire-shark, Perl.
- Proficient with Fort iGATE DLP for preventing confidential data loss.
- Responsible for NMAP monitoring tools for vulnerability test and network packet capture tools like Wire-shark, Perl and develop and file tune the IT policies Responsible for Firewall, configuration of security policies, NAT, Web filtering, Packet filtering, ACL, content filtering.
- Communicate with internal and external resources to ensure all polices meet compliance and security requirements for the customer Identified and evaluated potential threats and vulnerabilities Developed and implemented IT Policies:SEBI Policies, CSR, PCI, password policy, access policy etc Responsible for DLP lifecycle (monitor, remediation notification and prevention), implementation & Support.
- DLP Procedure documentation, EDM & DLP implementation, monitor the alert message, make report about the incidents, escalate reports, archive for audits and fine tune the policies.
- Co-ordinate with users, department, management and legal counsel and develop Signature to be protected and in escalation process.
- Communicate with internal and external resources to ensure all polices meet compliance and security requirements for the customer.
- Responsible for day to day Security maintenance activities and Risk assessment.
- Responsible for Symantec Antivirus server console Management and Support for Symantec Enterprise product Designed, Implemented administered and troubleshoot domain controllers, Active Directory configuration and maintenance, SCCM, Mail Servers, Application servers, Barracuda Web filter and Spam filter, Storage Data Servers, Web servers, DNS servers, DHCP servers, Windows 2008/2003/2000 servers and Windows 7/Vista/ XP/workstations throughout the network for the entire group.
- Conduct in-depth technical analysis of all systems, including the governance framework, architecture, and disaster recovery and business continuity; Capacity planning, delivered gap analysis and recommendations, attaining 99% up time.
- Responsible for installation, configuration and maintenance of hardware servers, desktop laptops, and patch updating of all operating systems.
- Monitor the logs and health of the systems and servers on regular basis for the better performance.
- Administered Windows Server 2003 Active Directory, including Group Policy, creation and deletion of user accounts, managing access controls, and domain structure configuration.
- Responsible for mailbox creation/updating/relocating, group mailboxes, and distribution lists Reviewed the backup data regularly to ensure that it is successfully stored.
- Administered and participated in the back up recovery drill, ensuring the presence of the backup data in the system Implemented and administered Enterprise telephone solutions(VoIP) for multiple offices.
- Responsible for change management Lead and direct all the IT purchasing.
- Maintain good relationship with vendors for new procurement, Up gradation, service level agreement, Negotiated contracts with vendors for good price quote.
- Writing documents like procedures, develop IT policies, standards and update documents after each product release and fine tune policies after each incident.
- Performing routine audits of Security, Systems, Networks and software.
- Monitoring each and every logs and activities.
- Identify new practices in the industry and plan design and implement the same in our infrastructure.
- Installed, configured and maintained voice, data and video equipment (VOIP) Review and validate existing telecom services and solutions Troubleshooting complex IP Telephony issues Support Linux based Back office software and trading software.
- Performing routine basic audits of systems /Networks and software and make report for quarterly auditing.
- Preparing & presenting MIS report to the management.
- Establish connectivity (leased line and V-Sat ) with NSE & BSE for trading purpose Ensure all activities related to Pre-trade, During Trade and Post-trade are managed effectively.
- Strengthening the IT infrastructure by implementing new technologies.
- Ensuring zero break down in trading platform.
- Main Projects: Data center shifting Implementation of IT Security and strengthening the IT infrastructure.
- Document and implement IT Security policies.
- Migrated all the WAN connectivity to IPSecVpn New back office software implementation Online trading and Mobile trading implementation.
IT- ASSISTANT MANAGER
February 2008 to August 2009Bank Ozk
February 2008 to August 2009Bank Ozk
- NETWORK/SYSTEM/SECURITY).
IT- Officer
July 2006 to February 2008MADRAS STOCK EXCHANGE
July 2006 to February 2008MADRAS STOCK EXCHANGE
- Network/System/Security) The Madras Stock Exchange (MSE) is a stock exchange in Chennai, India.
- The MSE is the fourth stock exchange to be established in the country and the first in South India.
- MSEFSL is the wholly-owned subsidiary under the policy formulated by the Securities and Exchange Board of India (SEBI).
- The members will be able to trade in both BSE and MSE.
- Addressed end user requests professionally and in a timely manner.
- Responsible for the fast and accurate troubleshooting of all network, security and system related issues.
- Responsible for ensuring health and efficiency of all hardware, software and network connectivity.
- Duties included installing, repairing and upgrading network - LAN & WAN; Responsible for router, switch and modem installation and configuration.
- Implement IPSec VPN tunnel over Branches and employees Configured site-to-site and client VPNs (contivity1750VPN Switch) and identify and resolve firewall and VPN connectivity issues Conduct training for users and administering user accounts.
- Handling IT Security Like firewall (Fort iGATE 1000A UTM (Unified Threat Management),IDS, DLP, Packet analysis, Antivirus.
- Developed and implemented IT Policies & CSR, PCI, EFT, password policy, access policy etc.
- Responsible for McAfee Antivirus server console Management and Support for McAfee Enterprise product.
- Identified and evaluated potential threats and vulnerabilities Responsible for DLP - Network, endpoint and data storage.
- Configuration and tuning of DLP systems, policies and response rules.
- Develop signature, maintain and modify DLP Report.
- Responsible for implement end point agent, data crawling agent and Respond accordingly to incidents generated within Data Loss Prevention tool set - triage, escalation, resolution Dealt with monitoring tools like network packet sniffer/Analyzer.
- Monitoring security related information, write document and develop IT security policies and standards.
- Responsible for Backup system, user management, system monitoring, business continuity, security features like access control network firewall and virus protection.
- Install and maintain voice, data, video network systems and services (VOIP).
- Responsible for repair and maintain servers, desktops and laptops.
- Responsible for maintain and patch updating of all operating system.
- Contributed technical support for all Microsoft OS (2000, 2003 servers & NT, 2000, XP desktop OS) and related technologies.
- Responsible for checking servers and desktops logs and health on a regular basis.
- Installed and maintained VoIP infrastructure components Install configure & maintain Active directory domain controller (AD) Responsible for user account multiple domain forest, including Group Policy, creation and deletion of user accounts, managing access controls, and domain structure configuration.
- Responsible for LAN connectivity's and Ethernet and fiber cabling Install and repair all pc hardware, laptops and peripherals.
- Responsible for maintain and patch updating of all operating system.
- Contributed technical support for all Microsoft OS (2003, 2008, 2012 servers & XP, 2007, 2008, 2010 desktop OS) and related technologies.
- Responsible for checking servers and desktops logs and health on a regular basis.
- Managing ODIN Trading Servers and Back-office Server.
- Main Projects: New back office software implementation.
Education
BACHELOR OF ENGINEERING : Computer Science, 2006Anna University － State, IndiaComputer Science
MASTER OF BUSINESS ADMINISTRATION (MBA) : Finance, 2008State, IndiaFinance
Interests
Decision making, Leadership skills, Time management, Team management, Managing crisis situations, confidence.
Additional Information
- PERSONAL SKILL Decision making, Leadership skills, Time management, Team management, Managing crisis situations, confidence.
Skills
Active Directory, AD, aims, Antivirus, auditing, Backup, Basic, BGP, Budgeting, budgets, budget, cabling, Capacity planning, change management, Cisco Router, Cisco, Cisco Routers, hardware, network systems, content, contracts, controller, client, clients, customer service, decision making, designing, desktops, DHCP, disaster recovery, Documentation, DNS, EIGRP, equity, Ethernet, senior management, fast, features, financial, firewalls, Firewall, funds, HP, hiring, IBM, IDS, Information Security, information systems, inventory, IP, LAN, Laptops, Leased Line, legal, Linux, Loss Prevention, Managing, market research, McAfee, all Microsoft, Access, Back-office, Exchange, MS Exchange 2003, Ms exchange, Mail, MS Office, office, Outlook, SharePoint, Windows 7, Windows, 2000, NT, Migration, MIS, Modems, modem installation, modem, MS-DOS, negotiation, Enterprise, NAC, network engineering, network hardware, Networking hardware, network security, Network/Security, NETWORK, Networking, Networks, Norton, operating systems, OS, operating system, organizational, OSPF, all pc hardware, PCI, peripherals, Perl, Policies, develop policies, presenting, Procurement, Protocols, proxy, purchasing, repairing, researching, retail, RIP, Risk assessment, router, Routing, SAT, scanning, Securities, Servers, Service level agreement, software installation, SSL, supervising, Switches, Switch, Symantec, TCP/IP, team work, technical analysis, technical support, telecommunications, telecom, telecommunication, Telephony, telephone, phones, phone, employee development, triage, troubleshoot, trouble shooting, Troubleshooting, upgrading, upgrade, video, VPN, Visio, Vista, VOIP, Web servers, WAN, Windows Server
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Resume Overview
School Attended
- Anna University
Job Titles Held:
- IT- Administrator
- IT Sr. Manager
- IT- ASSISTANT MANAGER
- IT- Officer
Degrees
- BACHELOR OF ENGINEERING : Computer Science , 2006
MASTER OF BUSINESS ADMINISTRATION (MBA) : Finance , 2008
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