Technical Support Representative skilled at resolving complex customer service issues in a timely manner.Computer Repair Technician with 10+ years in technical and customer support roles. Effectively identifies problems using advanced troubleshooting skills.
iOS Troubleshooting Expert, iPad, iPhone, iPod, MacBook Pro and Air, Mac Mini, iMacs, Dreamweaver Knowledge, Anti-Virus, Backup and cloning hard drives, Hardware, CSS, customer satisfaction, Data Entry, desktops, Testing Hard Drives, HTML, laptop repair, logo design, Mac, Windows 98-Windows 10 knowledge, Multimedia design, Operating systems, Replacing/testing power supplies, ram replacement in laptops and desktops, iOS troubleshooting Troubleshooting issues with Mac and PCs, Upgrade, video cards, website design
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