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Invintory Management Supervisor Resume Example

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INVINTORY MANAGEMENT SUPERVISOR
Summary
Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals. Personable and deadline-drive Customer Service Representative experienced in working in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.
Highlights
  • Extensive training in graphic arts and print production; skilled in producing newsletters, flyers, PowerPoint presentations, and business cards
  • Extensive knowledge in retail and food service industries 
  • Over ten years of customer service experience
  • Superior communication skills
  • Cheerful and energetic
  • Effective team player
  • Superior organization skills
  • Staff training and development
  • Dependable and reliable
Accomplishments
Sales
  • Consistently generated additional revenue through skilled sales techniques.
Experience
Alorica Inc.Joplin , MOInvintory Management Supervisor 10/2010 to 05/2015Keeping the work environment neat and clean, ensuring that all products/merchandise are placed in their respective areas and replenished, helping customers locate merchandise or find suitable alternatives, actively engaged in developing more effective customer service skills, communicating with managers regarding customer concerns and employee matters, greeting customers with a positive demeanor, maintaining an Trained new employees on company customer service policies and service level standards. Supervised material flow, storage and global order fulfillment. enthusiastic and upbeat personality.Supervised material flow, storage and global order fulfillment. Selected products for specific routes according to pick sheets. Unloaded, picked, staged and loaded products for shipping. Oversaw warehousing and storage practices and housekeeping. Verified proper temperature levels on all inbound merchandise requiring refrigeration.
Bryanlgh Medical CenterCrete , NECustomer Sales Agent09/2008 to 06/2010Greeting customers with a positive demeanor. Announced flight status updates and information about gate changes over airport's intercom system. Coordinated with airport vendors regarding fueling and catering logistics. Checked baggage and collected baggage charges. Escorted passengers in wheelchairs from the terminal to the aircraft. Picked up and transported cargo and baggage to and from aircraft. Processed reservations, coordinated stand-bys and monitored cabin availability. Tagged checked baggage with appropriate destination with a 100% accuracy rate. Issued travel and hotel vouchers for passengers on overbooked and canceled flights. Printed itineraries and tickets for an average of 200 to 300 passengers per day. Vacuumed aircraft upholstery, cleaned windows and serviced galleys. Determined flight close-out times and completed and verified flight forms. Monitored compliance with size limitation guidelines for the carry-on baggage program. Protected customers' baggage from loss, theft and damage by handling them properly. Responded politely to passenger complaints regarding ticketing and baggage handling.
Continental ExpressCity , STATECustomer Service Agent09/2007 to 07/2008

Greeting customers with a positive demeanor. Announced flight status updates and information about gate changes over airport's intercom system. Coordinated with airport vendors regarding fueling and catering logistics. Checked baggage and collected baggage charges. Escorted passengers in wheelchairs from the terminal to the aircraft. Picked up and transported cargo and baggage to and from aircraft. Processed reservations, coordinated stand-bys and monitored cabin availability. Tagged checked baggage with appropriate destination with a 100% accuracy rate. Issued travel and hotel vouchers for passengers on overbooked and canceled flights. Printed itineraries and tickets for an average of 200 to 300 passengers per day. Vacuumed aircraft upholstery, cleaned windows and serviced galleys. Determined flight close-out times and completed and verified flight forms. Monitored compliance with size limitation guidelines for the carry-on baggage program. Protected customers' baggage from loss, theft and damage by handling them properly. Responded politely to passenger complaints regarding ticketing and baggage handling.

Gateway Clipper FleetCity , STATESales and Ticketing Representative04/2007 to 10/2007

Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients. Maintained up-to-date knowledge of company policies regarding payments, returns and exchanges. Managed quality communication, customer support and product representation for each client. Guaranteed positive customer experiences and resolved all customer complaints. Maintained adequate cash supply in cash drawers in multiple checkout stations. Managed cash stock and inventory balances accurately. Regularly sought opportunities to up sell and add on additional merchandise. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

Erie School District Printing ProductionsCity , STATEPrinting Assistant09/2004 to 06/2005Checked work areas to verify that printed sheets, mutts and blanks from each load were accounted for. Supplied clean-up rags and varsol by the press, skids, trays and straps. Maintained adequate productivity by setting and enforcing deadlines. Monitored team progress to complete projects within deadlines. Accurately set-up fold, adjusting roll mechanisms, tension and guide devices. Properly handled hazardous waste materials to uphold safety regulations. Met all production schedules and throughput yield targets. Examined printed copy for correct ink density, position on paper and registration. Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
Education
Associate in Science:Travel and TourismPittsburgh Technical Institute, City, State, US
  • Associate in Science Degree, Travel and Tourism Administratio
  • July 2007 Pittsburgh Technical Institute, Oakdale, PA Fields of Study − Destinations, Corporate Travel Management, Leisure Travel Management, International Travel, Modes of Transportation, Business Law, Meeting and Event Planning, Computer Reservation Systems Computer Knowledge − Sabre Reservations System, Microsoft Office Suite including Word, Excel, PowerPoint, and Visio
Certifications
► CPR/First Aid Certification CPR CSA
Skills
Professional and friendly to everyone. Able to lift over 50 pounds. Multi-tasking comes easily, there is never a job to little or to big.
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Resume Overview

School Attended

  • Pittsburgh Technical Institute

Job Titles Held:

  • Invintory Management Supervisor
  • Customer Sales Agent
  • Customer Service Agent
  • Sales and Ticketing Representative
  • Printing Assistant

Degrees

  • Associate in Science : Travel and Tourism

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