Resourceful Inventory Specialist driven to maximize customer engagement and sales revenues. Organized team player adept at multitasking on complex assignments in challenging, fast-paced environments.
Detailed [Job Title] offers top talents in merchandising, loss prevention and inventory control. Committed team player with 23 years of comprehensive experience tracking inventory output and input. Recognized for streamlining daily process issues to achieve goals and increase team productivity.
Skills
Inventory tracking
Customer buying habits
Promotions
Market understanding
Item tagging
Loss prevention
Audit counts
Merchandising expertise
Sales planning
Stockroom procedures
Adaptive team player
Vendor relations
Product forecasting
Shipping oversight
Price negotiation
Merchandise stocking
Safety methods
Inventory replenishment
Store planning and display design
Workload priorities
Dependable and reliable
Mentoring and training
RF scanning devices
Boxing and labeling
Report generation
Merchandise restock
Product organization
Experience
06/2017 to 11/2022
Inventory SpecialistDanos – Levelland, TX,
Performed scheduled inventory counts and supply audits.
Coordinated inventory, stocking and ordering.
Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Complied with policies and proper procedures to meet occupational safety and health standards.
Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
Coordinated packaging, shipment and return of materials due to defect or damage.
Ran routine audits to analyze and highlight critical issues and opportunities to improve stock accuracy.
Utilized advanced packaging solutions to prevent damage to client property.
Participated in physical inventory counts to keep information accurate and current.
Oversaw item packaging, preparing for transport and minimizing damage.
Streamlined operations, supervising inventory cycle counting processes and providing accounting and reporting oversight.
Verified inventory and production goals, identifying discrepancies and communicating delays as necessary.
12/2016 to 06/2017
Pharmacy TechnicianProhealth Care – Delafield, WI,
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Interpreted and processed medication orders under supervision of pharmacist.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Prepared prescription transfers to other pharmacies.
Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
Improved inventory management procedures to reduce overhead, backorders and overstock.
Flagged potential side effects and allergies to prescribed medications for patients.
Promoted supplement and nutritional products to maximize sales and customer wellness.
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Maintained clean and organized pharmacy shelving and work areas.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Efficiently processed cash register transactions for new and refilled prescription orders.
Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
Prepared prescription labels, promoting accuracy in medication administration and dosing.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Established and updated patient profiles, medications and insurance details.
Supervised inventory levels to maintain adequate supply of medications and medical supplies.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Adhered to infection control policies and procedures to prevent spread of disease.
Prepared pricing and instruction labels for placement on prescriptions.
Compiled customer demographic, allergy and medical history background.
Received, reviewed, dispensed and labeled over [Number] prescriptions daily.
Closely inspected medications to determine accuracy of identities, strengths and purities.
Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Processed prescription transfer requests from competitors.
Educated patients on prescription instructions and answered questions regarding drug side effects.
Entered patient and medication information into [Software] to generate prescription labels.
Verified and filled medications for up to [Number] patients per day, maintaining [Number]% accuracy.
Requested scripts from doctors and verified insurance and coding.
Merchandised related products to drive pharmacy department sales.
06/2000 to 07/2016
Shift SupervisorChick-Fil-A – Henrico, VA,
Assisted upper management with daily operations to meet standards of service and quality.
Resolved customer complaints and reported issues to senior management.
Completed opening and closing duties to facilitate business operations.
Collaborated with team members to improve performance and implement training updates.
Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
Taught staff upselling techniques to meet revenue targets.
Reinforced rules to promote superior employee performance.
Coordinated shift workers for inventory receiving, auditing and restocking.
Monitored security and enforced loss prevention strategies during shift.
Planned and managed resources to consistently meet production, quality and cost goals.
Assessed operations and adjusted scheduling to maximize productivity.
Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
Recruited, hired and mentored new team members, working closely with human resources department.
Evaluated and performed equipment maintenance to support operational goals.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Delegated tasks to employees and monitored activities and task completion.
Supervised and led employees to maintain productivity and customer service levels.
Upheld company standards and compliance requirements for operations.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Assisted general manager with operations game plan and company initiatives implementation.
Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Checked orders for quality and completeness.
Evaluated employee performance, delivering individualized feedback and praise.
Educated customers about offerings, promotions and pricing to boost sales.
Coached team members to increase productivity and reduce workplace accidents.
Managed daily workflow and scheduled staff for adequate coverage.
Guided staff on implementing promotions and marketing programs.
12/1999 to 06/2000
CashierBjc Healthcare – Bourbon, MO,
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Helped with purchases and signed customers up for rewards program.
Learned roles of other departments to provide coverage and keep store operational.
Verified customer age requirement for alcohol or tobacco purchases.
Discounted purchases by scanning and redeeming coupons.
Reported pricing discrepancies to supervisor.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Used suggestive selling techniques to promote add-on sales.
Operated cash register or POS system to receive payment by cash, check and credit card.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Answered product questions with up-to-date knowledge of sales and store promotions.
Processed refunds for worn, damaged and broken merchandise.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Education and Training
Expected in 06/2000 to to
High School Diploma: Lew Wallace High School - Gary, IN, GPA:
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