With my many years in the management field and also years in a service
department. I have learned many valuable skills in customer service, organization and human resources.
I would be a large asset to any company.
Highlights
Relationship building
Repairs
Store manager
Technician
Phone
Forklift,
Inventory
Team building
Profit and loss statement
Accomplishments
Many of my jobs I have started at the bottom and worked my way to management or to a higher position by working as hard as I can and letting everything I was taught and learned sink in and use it to my fullest potential.
Experience
Inventory Control Specialist, 10/2015 to Current Aspirus – Woodruff, WI,
Checking email daily for any inventory or price changes that I may need to input in the computer.
Do spot checks on all inventory in the warehouse.
Make sure all items needed for upcoming installs are accounted for and present in the warehouse.
Make sure all work vehicles are in good working order and up to date on all maintenance.
Preform yearly inventory for the company warehouse and input in the data base.
Service Advisor, 04/2014 to 2015 Western States Cat – Missoula, MT,
As the primary key holder it is my responsibility to open up the shop and get the cash register and all the paperwork ready for the days business.
To schedule customer appointments.
Greet the customer when they come in for there appointment and verify what exactly they are there for.
Enter in the work order on the computer and dispatch to the technician.
Keep the customer informed of the progress and address any concerns concerning there vehicle and sell the work to them.
After the work is completed complete all the paperwork and go over and answer any questions the customer may have.
Take payment from the customer.
Service Advisor, 05/2013 to 05/2014 Western States Cat – Hayden, ID,
As the primary key holder it is my responsibility to open up the shop and get the cash register and all the paperwork ready for the days business.
To schedule customer appointments.
Greet the customer when they come in for there appointment and verify what exactly they are there for.
Enter in the work order on the computer and dispatch to the technician.
Keep the customer informed of the progress and address any concerns concerning there vehicle and sell the work to them.
After the work is completed complete all the paperwork and go over and answer any questions the customer may have.
Take payment from the customer.
Shift Supervisor, 01/2012 to 05/2014 Doordash – Artesia, NM,
Oversee the daily functions and operations of the store during the store manager's.
absence.
Delegate tasks to employees needed for the stores appearance and functionality.
Perform daily.
finances including register audits, safe verification and.
completion of daily money deposits.
Field Service Specialist, 06/2011 to 01/2012 Waters Corporation – Cambridge, MA,
Check daily assignment schedule and inventory and equipped the van accordingly.
Contact customers to confirm arrival time for installation.
Survey residence and mount dish in the best reception area.
Run all needed wires for each individual room and install receivers in those rooms.
Activate receivers and instruct customer on the use of there new equipment.
Clean up work area and ensure all equipment is in working order and installed correctly before leaving residence.
Service Advisor, 2010 to 05/2011 Western States Cat – Kalispell, MT,
As the primary key holder it is my responsibility to open up the shop and get the cash register and all the paperwork ready for the days business.
To schedule customer appointments.
Greet the customer when they come in for there appointment and verify what exactly they are there for.
Enter in the work order on the computer and dispatch to the technician.
Keep the customer informed of the progress and address any concerns concerning there vehicle and sell the work to them.
After the work is completed complete all the paperwork and go over and answer any questions the customer may have.
Take payment from the customer.
Parts Manager, 04/2008 to 2010 Ww Williams – New Boston, TX,
Receive list of parts after technician analyzed needed repairs.
Order designated.
parts by phone or fax.
Log in received parts and organize per repair order and dispatch to technician when.
Vehicle arrives for repairs.
Mixer Operator, 02/2004 to 05/2008 Donatos – New Albany, OH,
Check daily assignment order and prepare mixes as needed.
Follow instructions and proper mixing procedures in the mixing of the needed products.
After mixing time and proper consistency is met transfer finished product into holding tank to cool and package.
Clean equipment as needed.
Test product samples and record density.
Use forklift to keep floor stocked with raw materials for needed mixes.
Load trucks with finished product using a forklift.
Store Manager, 05/2000 to 02/2004 Five Below, Inc. – El Cajon, CA,
As primary key holder for the store I opened the store and got all paper work and registers ready for the daily flow of business and operation of the store.
Constantly have and eye out for theft and work on ways to deter theft form happening and assure all associates are aware of shrink loss statements and what exactly they mean.
Inventory store.
Prepare associate schedules and ensure the store is covered well at all times.
Train and inform employees on all aspects of the sore and the daily needed stocking and cleaning etc.
Work with vendors for in store product displays.
Receive product shipment and stock shelves as needed.
At the end of each day count the safe and check daily financials, verify cash and put together the daily deposit.
Operations Manager, 08/1995 to 05/2000 Entegris, Inc. – Gainesville, FL,
As a key holder for the store it was my responsibility to open and close the store.
Set up registers and perform audits on them throughout the day.
Verify safe count.
Also help perform store audits and counts.
Train cashiers on registers and customer service.
Also on shrink and theft deterrent.
Prepare profit and loss statement, At the end of every shift count down the register and document any overages and discipline any employees as needed.
Monitor the front end and ensure all plano-grams are correct.
Monitor, inventory and keep track of high ticket items.
Education
Select One: , Expected in - , GPA:
Associate of Arts: Barber, Expected in Barber Styling Institute - Camphill, PA GPA:
I started at this barber school to chase a dream of mine as a younger adult and shortly after starting realized it was not feasible for me to give 100% to school and a job. I have a family and they are much more important than chasing a childhood dream.
Skills
Cash register, customer service, Clean equipment, fax, financial, forklift, Inventory, Team building, materials, money, Test product, profit and loss statement, progress, reception,
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