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Jessica Claire
  • Montgomery Street, San Francisco, CA 9XXX5
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Seeking a career oriented position that offers opportunity for growth. Over eight years experience providing top customer service. Excellent interpersonal and organizational skills. Versatile administrative support skill set developed through extensive experience as an office clerk. Hands on professional with a proven record of success. Assertive self motivated, goal oriented, organized and efficient. Working knowledge of Microsoft Applications. Profound Ability to handle a fast paced and busy work environment.



Highlights
  • Exceptional customer service
  • MS Office proficient
  • Inventory management background
  • Strong sense of banking ethics
  • Cash dispenser operation
  • Currency and coin counter
  • Safe and vault operation
  • Reliable
  • Friendly
  • Approachable
  • Organized
  • Strong work ethic
  • Team player
  • Energetic
  • Safety-oriented
  • Defect tracking
  • HAZMAT training
  • Multi-tasker
  • Exceptional problem solver
  • Basic math skills
  • Determined
  • Cash handling accuracy


Accomplishments

Balanced daily cash drawers and vaults totaling an average of $1 million.

Achieved 99.5% accuracy during 2015 bin Audit of a million stock-keeping unit warehouse facility.

Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.

Increased office organization by developing more efficient filing system and customer database protocols.

Promoted to Problem Solver after 1 months of employment.

Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.

Routinely helped as many as 30 customers each day in a high-volume retail outlet.

Experience
Inventory Control Quality Assurance Associate, 02/2015 -
Boyd Gaming, Inc. Kenner, LA,

Worked at a rapid pace to meet tight deadlines.

Effectively counted bins with 99.5% accuracy

Trained new associates in department

Effectively audited processes.

Maintained fast flow of counting by using computer to solve problems.


Cage Cashier, 06/2014 - 02/2015
Busch's, Inc. Farmington Hills, MI,

Offered exceptional customer service to differentiate and promote the company brand.

Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.

Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.

Opened and closed the casino, which included counting cash drawers and making bank deposits.

Balanced daily cash deposits and bank vault inventory with a zero error rate.

Processed cash withdrawals.

Trained employees on cash drawer operation.

Loaded consumer loan applications into the casino loan processing program.

Examined checks for identification and endorsement.

Reported daily averages and shortages to the operations department.


Cashier, 2014 - 06/2014
Electric Ai New York, NY,

Processed an average of 300 transactions each day in a timely manner.

Answered customers’ questions and addressed problems and complaints in person and via phone.

Helped customers select products that best fit their personal needs.

Maintained visually appealing and effective displays for the entire store.

Educated customers on product and service offerings.

Offered exceptional customer service to differentiate and promote the company brand.

Built customer confidence by actively listening to their concerns and giving appropriate feedback.


Volunteer Administrative Assistant, 12/2013 - 02/2014
Checkout.Com Denver, CO,
  • Input scheduled referral appointments.
  • Ran daily and weekly vendor referral reports.
  • Assisted with missing attendance reports.
  • Input client attendance in works database.
  • Maintained client files Scan and Save Documents into electronic filing system.
Inventory Associate, 04/2012 - 10/2012
WALMART City, STATE,
  • Executed daily operations of the inventory system.
  • Effectively stocked products on the sales floor.
  • Effectively arranged products by department.
  • Pulled pallets of merchandise on to sales floor using pallet jacks.
Sales Associate, 04/2008 - 12/2010
WALMART City, STATE,
  • Effectively maintained products in a neat manner.
  • Executed daily operations of the inventory system.
  • Arranged for repair and replacement of defective items covered by warranty.
  • Trained new associates in the health and beauty aids department.
  • Assisted customers to select and purchase specified merchandise.
  • Structured and maintained end caps and displays.
Cashier/Deli Associate, 02/2007 - 01/2008
ROYAL FARMS City, STATE,
  • Maintained merchandise in a neat and secure manner.
  • Greeted customers and addressed their concerns and issues.
  • Assured cleanliness both inside and outside of the store.
  • Performed duties associated with shift change by counting and verifying currency and coins in cash drawer at the beginning and end of shift.
  • Maintained the freshness of all food products and discarded all out-dated merchandise.
Office Clerk/Customer Service Clerk, 07/2002 - 01/2006
VALUE CITY City, STATE,
  • Resolved customer complaints and requests for refunds, exchanges, and adjustments.
  • Maintained records of items in layaway, received; posted customer payments, and prepared and forwarded delinquent notices.
  • Notified customers when service was completed and accepted payments.
  • Skillfully processed payroll, bank deposits, and the safe on a daily basis.
  • Performed general office support functions.
  • Effectively maintained daily attendance records and bookkeeping.
  • Supplied cashiers with currency and coins.
  • Processed ordering bulk coins from Dunbar daily.
  • f.
Education
: Nursing, Expected in 2012
-
COMMUNITY COLLEGE OF BALTIMORE COUNTY - Catonsville, MD
GPA:
Nursing
Certificate of Completion, Winning New Jobs, Certificate of 2011 Completion, Basic Microsoft Word: General Education, Expected in 2012
-
COMMUNITY COLLEGE OF BALTIMORE COUNTY - Baltimore, MD
GPA:
General Education
Skills

Basic bookkeeping, General office, inventory, Microsoft Word, Microsoft Excel ,Payroll, sales

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School Attended

  • COMMUNITY COLLEGE OF BALTIMORE COUNTY
  • COMMUNITY COLLEGE OF BALTIMORE COUNTY

Job Titles Held:

  • Inventory Control Quality Assurance Associate
  • Cage Cashier
  • Cashier
  • Volunteer Administrative Assistant
  • Inventory Associate
  • Sales Associate
  • Cashier/Deli Associate
  • Office Clerk/Customer Service Clerk

Degrees

  • Certificate of Completion, Winning New Jobs, Certificate of 2011 Completion, Basic Microsoft Word

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