Inventory Control Quality Assurance Associate resume example

Offered exceptional customer service to differentiate and promote the company brand.

Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.

Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.

Opened and closed the casino, which included counting cash drawers and making bank deposits.

Balanced daily cash deposits and bank vault inventory with a zero error rate.

Processed cash withdrawals.

Trained employees on cash drawer operation.

Loaded consumer loan applications into the casino loan processing program.

Examined checks for identification and endorsement.

Reported daily averages and shortages to the operations department.

Processed an average of 300 transactions each day in a timely manner.

Answered customers’ questions and addressed problems and complaints in person and via phone.

Helped customers select products that best fit their personal needs.

Maintained visually appealing and effective displays for the entire store.

Educated customers on product and service offerings.

Offered exceptional customer service to differentiate and promote the company brand.

Built customer confidence by actively listening to their concerns and giving appropriate feedback.

• Input scheduled referral appointments.
• Ran daily and weekly vendor referral reports.
• Assisted with missing attendance reports.
• Input client attendance in works database.
• Maintained client files Scan and Save Documents into electronic filing system.

• Executed daily operations of the inventory system.
• Effectively stocked products on the sales floor.
• Effectively arranged products by department.
• Pulled pallets of merchandise on to sales floor using pallet jacks.

• Effectively maintained products in a neat manner.
• Executed daily operations of the inventory system.
• Arranged for repair and replacement of defective items covered by warranty.
• Trained new associates in the health and beauty aids department.
• Assisted customers to select and purchase specified merchandise.
• Structured and maintained end caps and displays.

• Maintained merchandise in a neat and secure manner.
• Greeted customers and addressed their concerns and issues.
• Assured cleanliness both inside and outside of the store.
• Performed duties associated with shift change by counting and verifying currency and coins in cash drawer at the beginning and end of shift.
• Maintained the freshness of all food products and discarded all out-dated merchandise.

• Resolved customer complaints and requests for refunds, exchanges, and adjustments.
• Maintained records of items in layaway, received; posted customer payments, and prepared and forwarded delinquent notices.
• Notified customers when service was completed and accepted payments.
• Skillfully processed payroll, bank deposits, and the safe on a daily basis.
• Performed general office support functions.
• Effectively maintained daily attendance records and bookkeeping.
• Supplied cashiers with currency and coins.
• Processed ordering bulk coins from Dunbar daily.
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