Seeking a career oriented position that offers opportunity for growth. Over eight years experience providing top customer service. Excellent interpersonal and organizational skills. Versatile administrative support skill set developed through extensive experience as an office clerk. Hands on professional with a proven record of success. Assertive self motivated, goal oriented, organized and efficient. Working knowledge of Microsoft Applications. Profound Ability to handle a fast paced and busy work environment.
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Balanced daily cash drawers and vaults totaling an average of $1 million.
Achieved 99.5% accuracy during 2015 bin Audit of a million stock-keeping unit warehouse facility.
Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.
Increased office organization by developing more efficient filing system and customer database protocols.
Promoted to Problem Solver after 1 months of employment.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Routinely helped as many as 30 customers each day in a high-volume retail outlet.
Worked at a rapid pace to meet tight deadlines.
Effectively counted bins with 99.5% accuracy
Trained new associates in department
Effectively audited processes.
Maintained fast flow of counting by using computer to solve problems.
Offered exceptional customer service to differentiate and promote the company brand.
Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.
Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.
Opened and closed the casino, which included counting cash drawers and making bank deposits.
Balanced daily cash deposits and bank vault inventory with a zero error rate.
Processed cash withdrawals.
Trained employees on cash drawer operation.
Loaded consumer loan applications into the casino loan processing program.
Examined checks for identification and endorsement.
Reported daily averages and shortages to the operations department.
Processed an average of 300 transactions each day in a timely manner.
Answered customers' questions and addressed problems and complaints in person and via phone.
Helped customers select products that best fit their personal needs.
Maintained visually appealing and effective displays for the entire store.
Educated customers on product and service offerings.
Offered exceptional customer service to differentiate and promote the company brand.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Basic bookkeeping, General office, inventory, Microsoft Word, Microsoft Excel ,Payroll, sales
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