Motivated AA focused on obtaining a position as a T3 Process Assistant. Utilizing my skills to lead a team toward reaching company's goal and developing my leadership skills. I am looking to build a long term career with Amazon and continue to grow with the company.
Skill Areas
Decision-making skills
Strong multi-tasking
Dependable and reliable
Team leadership
Documentation expertise
Scheduling knowledge
Work Experience
Inventory Control Quality Assurance (ICQA), 03/2015 - Current Whole Foods – Detroit, MI,
Inclined for Seasonal Process Assistant
Acting PA
ICQA Quarterback
ICQA/ RSP Process Guide
ICQA/Pick/Stow Ambassador
Problem Solver
Amnesty trained
Provide support for Area Manager through labor allocation, lead meeting, assign positions and remove associates barriers
Ensure AA's are adhering to company policies, protocols and procedures
Trained and developed new AA's into high-preforming team members.
Verifying items against quality standard and adherence specifications
Coordinating with 1st shift to maintain department standard
Customer Service Manger (CSM), 11/2013 - 10/2015 Walmart – City, STATE,
Managed cashiers
Solve transactions
Ensure all cashiers are adhering to company policies, protocols and procedures
Build over 100 customers relationships by persuasive techniques
Receive break schedule from Assistant Manager and break cashiers as needed/ necessary
Resolved customer issues promptly
Overnight Stocker, 09/2011 - 10/2013 Walmart – City, STATE,
Sort out received items and made piles according to type of material
Transported freight to sales floor
Handled stock inventory and made sure it is accurate by rechecking it
Ensure the items are marked properly before they are sent to sales floor
Stocked shelves with items by making sure all items are brought forward
Accompanied customers to required shelves and provide the with price and information
Reported any damages to shelves, carts and baskets to supervisor
Education
: General Studies , Expected in - Baltimore City Community College - Baltimore, MD GPA: Current Student
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