Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Cross-disciplinary experience in strategic planning and supply chain management, including sourcing and manufacturing facilitation with a focus on the wholesale distribution of souvenirs and hardlines category. Coordinates logistics and business processes in highly competitive global and multicultural markets to optimize supply chain performance and sustainability. Skilled in project and process management, team leadership, purchasing processes and practices, inventory management, and Sage 100 ERP and related software systems. Continuously generates effective transportation methods, while maintaining an innovative approach on warehouse management. Resourceful Inventory Control Manager with over 24 years of experience in merchandising and inventory planning. Knowledgeable on international trade and manufacturing of licensed products including performing periodic site audits of key suppliers. Methodical leader with expertise in operations management, strategic planning, continuous improvements and manufacturing.


Merchandise Planning & Sourcing

  • Effective demand forecasting and category buying

Results - Focused

  • Excels in analyzing and adjusting work procedures for maximum efficiency

Aptitude for Technology

  • Maximizes the benefits of computer technology and Data Analysis

Dynamic Relationship Builder

  • Demonstrated team leadership using effective and positive communications

Distribution and Warehousing

  • Establishing and implementing best practices in supply chain logistics and inventory control

Influencer & Skilled Negotiator

  • Persistence and desire to produce innovative win/win results
Work History
Inventory Control Manager, 05/2020 - Current
A1 Auto Littleton, MA,
  • Inventoried warehouse stock on monthly basis.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Surmounted inventory obstacles by directly collaborating with vendor representatives and proactively adjusting strategies.
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Audited and corrected discrepancies in inventory numbers.
  • Unloaded shipments, reviewed merchandise and tracked paperwork.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Kept merchandise moving smoothly and accurately from stockroom to sales floor.
Operations Manager, 10/2018 - 04/2020
Compucom Systems Inc Lansing, MI,

Initiated business planning and strategy development, enhancing business processes to increase internal performance while managing a successful product launch. Performed risk management while identifying and acquiring financial resources and skills needed for setting direction and documenting company objectives.

  • Plan, organize, direct, monitor, coordinate logistical services to support daily operations of the business
  • Motivated individuals with excellent communication skills, incredible relationship-building abilities, and natural talent to lead
  • Provided excellent customer care to maintain and improve customer relations and strengthen loyalty and product awareness
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency
  • Oversaw $345K budget and all purchasing needs for company
  • Evaluated upcoming program plans to forecast expected resource needs.
Procurement Director, 06/2001 - 12/2017
Cb Richard Ellis Elmsford, NY,

Supervision of domestic and foreign procurement operations for wholesale distributor of souvenirs and housewares for theme parks and attractions industry. Evaluated and implemented material management projects related to procurement, receipt, transportation, warehousing, barcode, ERP and inventory management systems. Formulated and interpreted financial/statistical data to facilitate critical decision making when negotiating favorable terms and pricing, and ensuring supplier quality and efficiency. Conducted inventory assessment, problem identification/resolution, process reengineering, cost analysis, order expediting, inventory tracking, and budget administration simultaneously coordinated and prioritized multiple tasks. Evaluated and consolidated vendors to improve quality and gain greater purchasing leverage.

  • Supervise inspection of warehouses to validate inventory achieving 98% customer fill rate
  • Executed cost-effective purchase contracts with tactful negotiation and persuasion
  • Managed over $25 million in inventory purchases three warehouses and supervised 15 employees
Purchasing & Logistics Manager, 06/1996 - 05/2001
Td Garden Fremont, CA,

Coordinate goals of procurement and logistics departments and streamline business processes by prioritizing customer orders. Manage supply chain network for the distribution center and three satellite warehouses. Track physical status of goods and materials in transit, negotiate transportation contracts and solve any transportation problems. Occasional monitoring and training of field service personnel at retail locations to track sales performance or address issues on merchandise fulfillment.

  • $175,000 U.S. Customs reimbursement for identifying errors on tariffs and import fees
  • Implemented process improvements saving $75,000 annually on transportation costs via supplier consolidation strategy
  • Coordinate manufacturing resources and planning, especially related to order processing, purchasing, inventory control, and shipping for $50 million in annual sales volume
  • Generated merchandise purchase reports, documents and analysis in MAS100 ERP for senior management review and approval.
Advanced Manufacturing: Distribution & Operations Technician, Expected in 05/2020
Valencia College - Orlando, FL
  • Continuing education in Supply Chain & Logistics
MBA: Management Science, Expected in 06/2005
Rollins College Crummer School of Business - Winter Park, FL,

MSSC Certified Logistics Associate

MSSC Certified Logistics Technician

MSSC Maintenance Awareness

MSSC Manufacturing Process & Production.

OSHA 10 General Industry

Forklift Safety & Material Handling Equipment

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School Attended

  • Valencia College
  • Rollins College Crummer School of Business

Job Titles Held:

  • Inventory Control Manager
  • Operations Manager
  • Procurement Director
  • Purchasing & Logistics Manager


  • Advanced Manufacturing
  • MBA

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