LiveCareer-Resume

inventory control coordinator resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Mentoring and training
  • Logistics oversight
  • Database documentation
  • Safety standards
  • MS Office
  • Organization
  • Planning and coordination
  • Relationship development
  • Problem resolution
  • Administrative support
  • Supervision
  • RFI Scanners
  • Customer service
  • Communications
  • Inventory management
Education and Training
North Garland High School Garland, TX Expected in 06/1987 High School Diploma : - GPA :
Dallas College Richardson, TX, Expected in : - GPA :
Experience
Performance Food Group - Inventory Control Coordinator
Wilmington, NC, 02/2020 - 05/2020
  • Conveyed subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Adhered to company audit rules during inventory counts with 100% accuracy.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
William Demant Holding A/S - Distribution Services Support
Phoenix, AZ, 08/2018 - 02/2020
  • Conveyed subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Oversaw shipping and receiving activities, accomplishing customer pick rate of 100% by monitoring zone separation.
  • Recognized by management for providing exceptional customer service.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
  • Collaborated with others to discuss new organizational opportunities.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
Sika Corporation - Administrative Assistant
Gastonia, NC, 04/1996 - 08/2018
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Coordinated meetings with other department managers and served as main liaison between department heads and executives.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Conducted thorough research using various media sources to obtain relevant data for staff requirements.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed building access by supplying key cards to employees and visitors.
Sysco Guest Supply LLC - Customer Service Representative
City, STATE, 04/1994 - 04/1996
  • Assisted approximately 30+ customers each day with Hotel Amenity questions.
  • Assessed customer needs and upsold products and services to maximize amenity sales.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Documented conversations with customers to track requests, problems and solutions.
  • Answered 30+ inbound calls per day and directed to designated individuals or departments.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Answered customer questions and addressed concerns, resulting in 100% reduction in complaint calls.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Trained 1-2 new employees each quarter in procedures and policies in order to maximize team performance.
  • Worked with managers to develop service improvement initiatives.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.

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Resume Overview

School Attended

  • North Garland High School
  • Dallas College

Job Titles Held:

  • Inventory Control Coordinator
  • Distribution Services Support
  • Administrative Assistant
  • Customer Service Representative

Degrees

  • High School Diploma
  • Some College (No Degree)

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