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Professional Summary
Results-driven Inventory Control Specialist with excellent problem-solving, analytical and organizational abilities and strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Works alone or as part of a team. Diligent, hardworking and adaptable to dynamic environments.
Skills
Computer tracking
Handheld scanner operation
Storage procedures
Picking skills
Forklift Operation
Cycle counting
Order picking and processing
Distribution and warehousing
Loading and unloading
Shipping and receiving
Safety and compliance
Flexible & Adaptable
Critical thinking
Self-motivated professional
Work History
08/2020 to CurrentInventory Control Coordinator2020 Companies | Allen, TX,
Verified incoming products and checked delivery totals to keep system records current and accurate.
Used equipment like forklifts and pallet jacks to move inventory.
Led quality assurance initiatives and reduced work flow downtime to increase profits.
Completed stock inventories to identify and address issues negatively impacting controls.
Input data to create updated status reports for quick reference of project progress and deadlines.
Completed daily cycle counts to maintain accuracy of records.
Recorded information, shortages and discrepancies to keep records current and accurate.
Unloaded shipments, reviewed merchandise and tracked paperwork.
Audited and corrected discrepancies in inventory numbers.
09/2010 to 08/2020Sales RepresentativeAaa Of Southern California | Ironton, OH,
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Expanded customer base and boosted profit within product line.
Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills.
Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Attended advanced training sessions and conferences to increase product knowledge and productivity.
Retained excellent client satisfaction ratings through outstanding service delivery.
Organized sales paperwork, presented proposals and finalized contracts.
Documented all customer interactions using SalesForce to capture data in processing system.
Exceeded goals for new accounts in single sales cycle.
Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Increased sales by offering advice on purchases and promoting additional products.
Maintained book of business valued at $1.2M
Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
Revitalized product revenues 25% in first year and maintained a 10 to 20% every year after.
10/2006 to 09/2010Sales/Delivery DriverKenwood Dealer Group | Springfield, OH,
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Fostered positive working relationships with regular customers.
Loaded truck and properly secured items to prevent damage for deliveries.
Verified daily deliveries against shipping instructions before delivering to customers.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Planned delivery routes and most efficient methods of distribution.
Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
Checked loads against documentation before completing final delivery at destinations.
Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
Reviewed routes and expected delivery time frames to determine order of deliveries.
Collected up to $15,000 in payments for completed deliveries and services daily.
Refilled truck after completing deliveries to return in ready-to-use condition.
Managed vacation sales and delivery routes.
11/2002 to 10/2006Automotive Service TechnicianWal-Mart Tire Lube Express | City, STATE,
Completed customer orders and warranty services according to manufacturer specifications.
Changed, rotated and balanced tires on different types of vehicles.
Inspected and tested vehicles and completed preventive maintenance such as oil changes, tire rotations, wheel balancing and filter replacement.
Corrected unsafe conditions in work areas and immediately reported correctable conditions to supervisor.
Maintained accurate records of time and materials required to perform repairs and service.
Education
Expected in 07/2000GED | Tarboro High School, Tarboro, NCGPA:
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