Inventory Control Clerk Resume Example
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INVENTORY CONTROL CLERK
Summary
Dedicated Customer Service Manager with 16 years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.
Skills
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Experience
12/2019 - Current
Fedex Cross Border － Missoula , MTInventory Control Clerk
- Considered specific product requirements and accessibility when managing and organizing storage areas.
- Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
- Replenished inventory with focus on addressing customer needs.
09/2003 - 11/2019
Music And Arts － South Wilmington , ILCustomer Service Manager
- Answered customer requests with friendly, knowledgeable service and support.
- Worked closely with front-end staff to assist customers.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Assisted customers to find appropriate products, answered product questions and provided product solutions.
- Trained new team members in cash register operation, stock procedures and customer service.
- Answered phone calls to as orders.
- Answered phone calls to assist customers with questions and return orders.
- Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Helped customers find specific products, answering questions and offering advice.
- Counted product stock to maintain inventory records.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Properly verified customer identification for alcohol or tobacco purchases.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
07/1996 - 09/2013
Fayette County School Corporation － City , STATETitle One Reading Teacher
- Created and distributed instructional materials for group and one-on-one use.
- Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
- Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
- Completed documentation on student behaviors, interventions and results.
- Kept over 20 students safe in classroom and outside environments.
- Maintained focused, inclusive and supportive learning environments.
- Prepared visual aids, equipment and classroom displays.
- Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
- Distributed and collected tests and homework to collate and prepare for grading.
- Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
- Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
- Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
- Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
- Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
- Assisted in development screenings to measure students' motor, language, and emotional skills.
- Took attendance, graded assignments, and maintained routine student records.
- Organized and distributed learning materials like homework, textbooks and classroom supplies.
Education and Training
05/1986
Connersville Senior High SchoolCityHigh School Diploma
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Resume Overview
School Attended
- Connersville Senior High School
Job Titles Held:
- Inventory Control Clerk
- Customer Service Manager
- Title One Reading Teacher
Degrees
- High School Diploma
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