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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Detail-oriented Quality Control Analyst proficient in Inventory Control systems and product testing. Bringing unmatched technical troubleshooting and data interpretation skills developed over five years of experience.

Skills
  • Equipment calibration
  • Operations monitoring
  • Sampling protocols
  • Materials inspections
  • Technical troubleshooting
  • Corrective actions
  • Testing procedures
  • Performance testing
  • Organization and cleaning
  • Product testing
  • Issues resolution
  • Rack usage
  • Exchanges and refunds
  • Inspection readiness
  • Promotions planning
  • Audit support
  • Picking and processing
  • Picking and packing
  • Proofreading
  • Equipment maintenance
  • Drawer management
  • Payment collection
  • Product upselling
  • Liquor law compliance
  • Stocking and replenishing
  • Customer assistance
  • Cash register operations
  • Identification checks
  • Cash drawer management
  • Refunds and exchanges
  • Point of sale knowledge
  • Credit card processing
  • Inventory management
  • Bagging and packaging
  • Product knowledge
  • Merchandising familiarity
  • Cleaning procedures
  • Currency counting
  • Security monitoring
  • Coupons and gift cards
  • Refund handling
  • Computer proficiency
  • Sale expertise
  • Cash balancing
  • Operating Systems
Work History
05/2016 to 09/2016 Inventory Control and Quality Assurance Associate Balfour | Tallahassee, FL,
  • Completed scheduled audits with efficient and accurate approach.
  • Completed physical inventory counts each day.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Collaborated with all other departments to effectively cut down on defective items in storage and in shipments.
  • Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes.
  • Managed timely and effective replacement of damaged or missing products.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.
  • Used equipment such as lifts to process excess materials and support recycling efforts.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Operated all loaders and equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Packed items into appropriate containers for shipment.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Cleaned warehouse areas to maintain safety and efficiency.
  • Transported inventory items to appropriate locations.
  • Reported damage to racks, faulty equipment and other safety hazards to department managers for remediation.
07/2014 to 06/2016 Sales Associate Balfour | Atlanta, GA,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Operated cash register for cash, check and credit card transactions.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Helped over two hundred guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Educated customers on promotions to enhance sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
06/2013 to 07/2014 Sales Associate As Seen On Tv And More | City, STATE,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Educated customers on promotions to enhance sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Assisted customers with special services, account updates and promotional options.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
Expected in | Computer And Information Sciences Shepherd University, Shepherdstown, WV GPA:
Expected in 06/2013 High School Diploma | West Albany High School, Albany, OR GPA:

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Resume Overview

School Attended

  • Shepherd University
  • West Albany High School

Job Titles Held:

  • Inventory Control and Quality Assurance Associate
  • Sales Associate
  • Sales Associate

Degrees

  • High School Diploma

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