Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Detail-oriented Quality Control Analyst proficient in Inventory Control systems and product testing. Bringing unmatched technical troubleshooting and data interpretation skills developed over five years of experience.
Skills
Equipment calibration
Operations monitoring
Sampling protocols
Materials inspections
Technical troubleshooting
Corrective actions
Testing procedures
Performance testing
Organization and cleaning
Product testing
Issues resolution
Rack usage
Exchanges and refunds
Inspection readiness
Promotions planning
Audit support
Picking and processing
Picking and packing
Proofreading
Equipment maintenance
Drawer management
Payment collection
Product upselling
Liquor law compliance
Stocking and replenishing
Customer assistance
Cash register operations
Identification checks
Cash drawer management
Refunds and exchanges
Point of sale knowledge
Credit card processing
Inventory management
Bagging and packaging
Product knowledge
Merchandising familiarity
Cleaning procedures
Currency counting
Security monitoring
Coupons and gift cards
Refund handling
Computer proficiency
Sale expertise
Cash balancing
Operating Systems
Work History
05/2016 to 09/2016Inventory Control and Quality Assurance AssociateBalfour | Tallahassee, FL,
Completed scheduled audits with efficient and accurate approach.
Completed physical inventory counts each day.
Recorded information, shortages and discrepancies to keep records current and accurate.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Tracked production and quality control systems to proactively identify deficiencies.
Collaborated with all other departments to effectively cut down on defective items in storage and in shipments.
Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes.
Managed timely and effective replacement of damaged or missing products.
Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.
Used equipment such as lifts to process excess materials and support recycling efforts.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Operated all loaders and equipment safely and efficiently to prevent damage to items and avoid injuries.
Packed items into appropriate containers for shipment.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Cleaned warehouse areas to maintain safety and efficiency.
Transported inventory items to appropriate locations.
Reported damage to racks, faulty equipment and other safety hazards to department managers for remediation.
07/2014 to 06/2016Sales AssociateBalfour | Atlanta, GA,
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Reviewed and resolved differences between accounting information and cash drawer.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Operated cash register for cash, check and credit card transactions.
Checked prices for customers and processed items sold by scanning barcodes.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Helped over two hundred guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Answered questions about store policies and concerns to support positive customer experiences.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Educated customers on promotions to enhance sales.
Assisted customers by answering questions and fulfilling requests.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
06/2013 to 07/2014Sales AssociateAs Seen On Tv And More | City, STATE,
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Reviewed and resolved differences between accounting information and cash drawer.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Counted cash in register drawer at beginning and end of shift.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Educated customers on promotions to enhance sales.
Assisted customers by answering questions and fulfilling requests.
Assisted customers with special services, account updates and promotional options.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
Expected in | Computer And Information SciencesShepherd University, Shepherdstown, WVGPA:
Expected in 06/2013High School Diploma | West Albany High School, Albany, ORGPA:
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