Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Organized Receptionist and Appointment Setter with 6 years of experience creating schedules, maintaining appointments and assisting team members with administrative tasks. Flexible and versatile professional with expertise in serving as point of contact for prospective clients, handling questions and inquiries via telephone and complying with security regulations. Organized File Clerk with extensive experience providing skilled operations support. Dedicated to keeping files current and ready for team member utilization. Great attention to detail and multitasking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

  • Billing and Invoicing
  • Web Browser Software
  • Outgoing Mail
  • File and Database Management
  • Schedule Management
  • Record Sorting
  • Microsoft Excel
  • Data Gathering
  • Reading Comprehension
  • Clear Communication
  • Digital Filing
  • Court Appearances
  • Time Management
  • Computer Proficiency
  • Client Inquiries
  • Clerical Support
  • Account Posting
  • Billing Data Verification
  • Customer Contact
  • Medical Records and Documentation
  • Verbal and Written Communication
  • Patient Information Verification
  • Medical Record Safeguarding
  • Data Extraction
  • Patient Data Collection
  • Filing Procedures
Work History
Medical Records Specialist, 06/2022 - Current
Sonoco , , Los Alamitos
  • Maintained patient confidence by keeping patient records information confidential.
  • Processed medical records requests from outside providers according to facility, state and federal law.
  • Maintained patient records in compliance with security regulations.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Uploaded physician progress notes, history and physicals into electronic medical records.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
  • Maintained accuracy, completeness and security for medical records and health information.
  • Compiled electronic patient records covering conditions, treatments and diagnoses.
  • Maintained patient charts and accurately recorded new information.
  • Kept accurate log of requests for medical information and records.
  • Communicated effectively with staff, patients and insurance companies by email and telephone.
  • Reviewed recordkeeping procedures for patients and doctors.
  • Maintained historical reference by abstracting and coding clinical data such as diseases, operations, procedures and therapies with standard classification systems.
Calendar Clerk, 05/2012 - 03/2020
French Lick Springs , , Long Beach, CA
  • Properly Scheduled Court Hearings for Worker Compensation Hearings
  • Checked and Verified Court Hearings on EAMS
  • Filed Lien on Work Injury Cases usings EAMS
  • Handled complaints and questions, and re-directed calls to other team members.
  • Assisted office team by making phone calls, copies and appointments.
  • Entered daily data in computer systems and documented office activities.
  • Addressed client inquiries and updated database information.
  • Established and maintained client rapport by utilizing quality customer service.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
Office Assistant, 01/2004 - 05/2012
Gap Solutions, Inc , ,
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Delivered clerical support by handling range of routine and special requirements.
  • Executed record filing system to improve document organization and management.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Updated employee files with new details such as changes in address or salary levels.
  • Initiated direct deposits and prepared manual checks for Number employees.
Medical Billing And Coding: Medical Claims Examination, Expected in 10/2012
Infotech Career College - Paramount, CA
High School Diploma: , Expected in 06/1998
Thomas Jefferson Senior High School - Los Angeles, CA

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School Attended

  • Infotech Career College
  • Thomas Jefferson Senior High School

Job Titles Held:

  • Medical Records Specialist
  • Calendar Clerk
  • Office Assistant


  • Medical Billing And Coding
  • High School Diploma

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