Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Professional Summary
- Patient and empathetic with extensive background in conflict resolution and customer care.
- Friendly Sales Associate adept at working in diverse retail and customer service environments.
- With expertise in delivering support services and resolving customer complaints. Trained in.
- Willing to learn new things and get the job done .
Skills
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Work History
Homemaker Aide, 10/2020 to Current
Quadgraphics – Wrightstown, NJ,
Quadgraphics – Wrightstown, NJ,
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
- Assisted with patient transfer and ambulation.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed all home cleaning tasks, including dusting, washing dishes, laundry and vacuuming.
- Scheduled and accompanied client to medical appointments.
Customer Service Representative, 06/2020 to 09/2020
Caliber Collision – Santa Monica, CA,
Caliber Collision – Santa Monica, CA,
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Regularly exceeded daily sales and product add-on quotas.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Responded to customer requests for products, services and company information.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Warehouse Associate, 04/2020 to 05/2020
Fisher Paykel – Lancaster, TX,
Fisher Paykel – Lancaster, TX,
- Wrapped pallets in shrink wrap prior to loading.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Entered quantity received against purchase order in computer system.
- Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners.
Deli Clerk, 01/2020 to 03/2020
Harris Teeter, Llc – Fairfax, VA,
Harris Teeter, Llc – Fairfax, VA,
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
- Offered product samples to customers, generating additional sales through taste-testing.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
Homemaker Aide, 06/2018 to 12/2019
Quadgraphics – Wynnewood, PA,
Quadgraphics – Wynnewood, PA,
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Collaborated in consults, patient care plan development and patient monitoring.
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
Stocker Associate, 11/2017 to 06/2018
Buehler's Grocery – Wadsworth, OH,
Buehler's Grocery – Wadsworth, OH,
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Deli Counter Clerk, 08/2017 to 11/2017
Gateway Stores – City, STATE,
Gateway Stores – City, STATE,
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Education
GED: , Expected in 2005
Windham School - Gatesville, Texas
Windham School - Gatesville, Texas
Certifications
- Computer Training Certificate
- Microsoft Office Specialist (MOS)
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School Attended
- Windham School
Job Titles Held:
- Homemaker Aide
- Customer Service Representative
- Warehouse Associate
- Deli Clerk
- Homemaker Aide
- Stocker Associate
- Deli Counter Clerk
Degrees
- GED
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