Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Results-oriented professional delivering executive support and team leadership. Proven ability to conceptualize, plan and manage successful business operations. Broad experiences include office management, accounting, accounts receivable, & data management. Dedicated, well organized, highly communicative and detail-oriented.



  • Inventory Control
  • Shipping and Receiving
  • Budgeting
  • Data Analysis
  • Record keeping
  • Team Management
  • MS Office
  • Supervision
  • Leadership Competencies
  • Strategic Planning
  • Sales and Marketing
  • Relationship, Training, & Operational Development
Work History
Inventory Clerk, 04/2019 to 09/2020
Air Wisconsin Airlines CorporationAtlanta, GA,
  • Maintained inventory count, tracked usage and documented variances.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Accurately recorded discrepancies of damaged parcels.
  • Addressed customer complaints and requests by resolution or escalation.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
  • Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
Assistant Store Manager, 07/2012 to 04/2019
Goodwill Industries Of Southeast Wisconsin, Inc.Glenview, IL,
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Completed monthly and quarterly reports for senior management.
  • Coached team on effective up selling and cross-selling methods.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Supervised and evaluated staff of 60 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Performed mandatory audits to enforce compliance in merchandising, inventory and customer service.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Approved regular payroll submissions for 60 employees
Assistant Store Manager Trainee, 01/2011 to 04/2013
Rural KingMartin, TN,
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed financial accounts for accuracy and resolved discrepancies.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Planned and implemented team projects to accomplish objectives.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
Bachelor of Science: Technical Management, Expected in 06/2011
Devry University - Alpharetta, GA,
  • Graduated Summa Cum Laude
  • Member of The National Society of Leadership and Success

Network Support Technician

  • Ranked #1 in region for great customer service & sales in 2017.
  • Certified Front End Manager Trainer

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School Attended

  • Devry University

Job Titles Held:

  • Inventory Clerk
  • Assistant Store Manager
  • Assistant Store Manager Trainee


  • Bachelor of Science

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