inventory associate resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

-Over 20 years extensive experience of warehouse operations and office administrations to include supervising,

training,facilitation,coordination,planning,quality control,inventorying,material handling,transporting,packing,shipping and customer service.

-Bilingual,fluent in English and Spanish language

-Excellent analytical,interpersonal,problem solving and organizational skills

-Team concept oriented that can lead,perform and adapt to any given situation and environment with positive results

-Exceptionally proactive and detail oriented,can plan and oversee any project,task or assignment from conceptual process to final completion

-Always providing outstanding customer service while interacting with individuals with professional demeanor courtesy and tactful manner

-Seasoned professional,talented,high achiever and extremely versatile leader. Very responsible and reliable leader

-Proficient with Microsoft word,Excel,Power Point,outlook data processing record keeping,filling and payment processing

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Inventory Associate, 01/2020 to Current
Patterson Uti Energy IncSnyder, TX,
  • Tracked inventory usage, documented discrepancies and maintained overall count.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Conducted quantity takeoffs and ordered materials.
  • Managed weekly inventory and supply tracking, noting items requiring reorder.
  • Performed inventory counts and ordered materials.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Verified pricing and computed product totals to complete detailed invoices.
  • Streamlined operations, supervising inventory cycle counting processes and providing accounting and reporting oversight.
  • Maintained records tracking adjustments, pallet audits and inventory errors.
  • Utilized tracking systems to verify cargo routes and delivery dates.
Customer Service Specialist, 01/2019 to 01/2020
SutherlandFort Lauderdale, FL,
  • Led team engagement to assist cross-functional departments and achieve goals.
  • Explained benefits, features and recommendations to maximize client retention.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Helped customers open accounts, make deposits, update information and carry out range of routine actions.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Executed on-time and under-budget project management to resolve complex issues.
  • Troubleshot shortages and overages to support quality control efforts.
  • Improved customer service wait times to mitigate complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Answered customer questions and addressed concerns resulting in reduction in customer complaints.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
Warehouse Loader, 01/2018 to 01/2019
C&S Wholesale GrocersHolyoke, MA,
  • Loaded and unloaded materials by hand or with equipment to help team meet work demands.
  • Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
  • Positioned lifting devices under, over or around loaded pallets, skids and boxes and secured material for transport to designated areas.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
  • Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
  • Followed safe practices to mix and apply chemicals.
  • Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Scheduled or performed needed maintenance on equipment to promote longevity of use.
  • Carefully and precisely manipulated controls of gas-powered vehicles to navigate throughout facility, thoughtfully selecting routes to avoid obstructions and crowded areas.
  • Checked load-related documentation to promote completeness and accuracy.
  • Secured loads on pallets to minimize damage and worker injuries.
  • Accurately measured and recorded product weight, dimensions or other production data for use in tag and label creation.
  • Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
  • Handled packages safely while unloading and transporting.
  • Loaded and unloaded packages from loading dock to trucks.
  • Unloaded parcels from truck with care to avoid damage.
  • Used ladders and pallet jacks to load and unload merchandise weighing up to 100 pounds.
Store Manager, 01/2015 to 01/2018
Guess?, Inc.Connecticut Gardens, MD,
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Built customer relationships and provided superior customer service to boost sales.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Maintained stockroom condition to preserve product quality.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Developed and enforced operational improvements to reduce total losses.
Education and Training
High School Diploma: , Expected in 05/1991 to Bel Air High School - El Paso, TX

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Resume Overview

School Attended

  • Bel Air High School

Job Titles Held:

  • Inventory Associate
  • Customer Service Specialist
  • Warehouse Loader
  • Store Manager


  • High School Diploma

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