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inventory associate resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Personable and dedicated Customer Service Representative with extensive experience in retail industry and warehouses industries . Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization.

Energetic and reliable customers services well-trained and excelling in high-end merchandise environments.

Effective customer service with over 10 years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Smoothly manage workflow and optimize team strengths to meet service quotas.

Positive and upbeat Customer Service Specialist bringing 15 years of customer-facing experience in fast-paced settings.

Knowledgeable about warehouses standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem resolutionist able to work effectively and productively with diverse customers and individual needs.

Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.

Skills
  • Call center experience
  • Product organization
  • Inventory control
  • High-energy attitude
  • Adaptive team player
  • Store maintenance
  • Freight operations
  • Clerical support
  • Customer relations
  • Active listening
  • Quality assurance controls
  • Shipping and receiving understanding
  • Retail sales customer service
  • Team leadership
  • Inbound and outbound calling
Experience
Inventory Associate, 05/2019 - 07/2019
Regenative Labs Jonesboro, AR,
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Tracked inventory usage, documented discrepancies and maintained overall count.
  • Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.
  • Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
  • Considered specific product requirements and accessibility when managing and organizing storage areas.
  • Maintained inventory and supply levels to manage production workflows.
  • Performed inventory counts and ordered materials.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Kept detailed records of parts of airplane stock inventory in our equipment that was provided by the company, diligently managing order availability and record accuracy.
Cashier Sales Associate, 09/2015 - 08/2018
Circle K Stores, Inc. Bakersfield, CA,
  • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs. You
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained flexibility to work varied schedule, including nights and weekends.
  • Presented friendly and positive attitude while communicating clearly with customers and colleagues.
  • Remained standing for prolonged periods of time, in addition to repeated walking, bending, stretching and occasional lifting up to 50 lbs.
  • Monitored meat And hot product availability in store, on shelves and in orders to accurately answer customer questions.
Customer Service Representative, 07/2009 - 03/2014
Db Schenker Plainfield, IN,
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Maintained revenue streams by exhausting every option before offering refunds.
Education and Training
High School Diploma: , Expected in 06/1998
-
Waipahu High School - Waipahu, HI
GPA:
Status -
Accomplishments
  • Multi-tasking
    Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Sales
    Consistently generated additional revenue through skilled sales techniques
  • Customer Interface
    Greeted customers upon entrance and handled all cash and credit transactions.Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Customer Assistance
    Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
  • Protective Services
    Applied safety procedures and policies as outlined in Department Safety Manual.

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Resume Overview

School Attended

  • Waipahu High School

Job Titles Held:

  • Inventory Associate
  • Cashier Sales Associate
  • Customer Service Representative

Degrees

  • High School Diploma

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