Results-driven Sales Manager bringing 20+ years of experience in product development, promotion and optimization in semiconductor, automotive and industrial industry. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
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- To manage team of Internet and business development call center representatives to support 4 dealership locations
- Responsible for training new hires
- Oversaw sales representatives follow-ups and appointment settings. Scheduled sales representatives daily to assist with their individual follow-ups and Q & A
- Implemented On-line vehicle buying program. Oversaw follow-ups, scheduling appointments, negotiating price and to prepare proper documentation for purchase of their vehicle
- Reviewed credit report, advised items needed for retail or in-house financing
- Assisting customers with financing or refinancing application; structuring deals; submitting it to lenders for approval; offering back-end products and signing documents via DocuSign
- Oversaw rental companies vehicle buying program. Assisted customers with issues or concerns of vehicle, negotiating vehicle price, and offering financing options
- Oversaw automotive manufacturer lease buy-out program of all makes and to assist customers with their purchases
- Provided every customer with professional and polite support for sales and service needs
- Demonstrated products to customers, discussed features and redirected objections to capture sales
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Developed and captured new opportunities in USA and China with focus on getting products evaluated and qualified through original equipment semiconductor manufacturers, sub-contractors and end users in variety of industries
- Served as liaison for team of factory engineers from product design to product development to first article qualification
- Supported communication channel with overseas factories in China to ensure customer commitments were met
- Projected more than $4 million in sales during 2008 and achieved 50% of target
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Developed and captured new opportunities in USA and Japan with focus on getting products evaluated and qualified through original equipment semiconductor manufacturers and oil & gas industry, sub-contractors and end users in variety of industries
- Served as liaison for team of factory engineers from product design to product development to first article qualification
- Supported communication channel with overseas factories in Japan and Israel to ensure customer commitments were met
- Projected more than $10 million in sales during 2006 and achieved 90% of target
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Developed and captured new opportunities in USA with focus on getting products evaluated and qualified through original equipment semiconductor and automotive manufacturers, sub-contractors and end users in variety of industries
- Served as liaison for team of factory engineers from product design to product development to first article qualification
- Developed procedures for vendor managed inventory, Kanban and consignment program
- Supported communication channel with overseas factory in Japan to ensure customer commitments were met
- Projected more than $5 million in sales during 2004 and achieved 70% of target
2015
The Adjuster School
Houston, Texas
Certification: Texas Department Of Insurance - Property & Claims Adjuster
All-Lines Course
2010
Service Group Academy
Austin, Texas
Certification: Finance & Insurance Business Management
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Resume Overview
School Attended
- Ryukyu College
Job Titles Held:
- Internet & BDC Manager
- National Sales Manager
- National Sales Manager
- National Sales Manager
Degrees
- Associate of Science
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