Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Overview
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Summary of Skills
Microsoft Office *Data Tracking and Management *Organizational skills *Communication skills Outlook, Excel, Word, Power Point, and ETO
Master: Social Work, Expected in 2011
Texas Woman's University - Commerce Denton, TX
Social Work
Bachelor of Arts & Science of Social Work: , Expected in 2008
- ,
Professional Experience
International Foster Care Case Manager, 11/2014 to 06/2016
City Of Boston, MaBoston, MA,
  • Develop and implement individualized service plan with the client to address identified needs within 72 hours of arrival to program.
  • Perform extensive assessments on clients according to established standards and timeframes.
  • Engage clients by maintaining regular contact to monitor and track progress on a monthly basis Maintain client files Complete all necessary documentation to ensure compliance with agency and Office of Refugee Resettlement deadlines Provide ongoing case management to foster parents Provide transportation for foster children to off-site locations, including client residence and appointments Collaborate with Bro-Bono attorney's at Human Rights Initiative in regards to client cases Attend all legal court hearings with clients Collaborate with other departments within agency in assisting with home assessments and reports Participate in monthly Case Consultation with ORR and USCCB Participate in monthly Case Consultation with Home developers and Case Managers Attend local/out of state conferences related to program needs Collaborate with Pre-Service Trainings Collaborate with Monthly Meetings geared for client needs Submit Daily Census/Length of Care Reports to ORR/USCCB Initiate and complete case closure documentations when appropriate Monthly case file audits for Unaccompanied Refugee Minor program.
Unaccompanied Minor Case Manager, 05/2014 to 10/2014
Aimbridge HospitalityLittle Rock, AR,
  • Provided direct child supervision Traveled out of state with accompanied minor to reunify with sponsors Provided support in general clerical duties -Assist minor with completing relevant form and other documentation Collaborates with case manager to facilitate service delivery.
  • Completed all necessary documentation to ensure compliance within timeframes provided.
  • Communicated minor/case observations and concerns to Lead Case Managers.
  • Advocated for minors at service providers or agencies, and in the community.
  • Encouraged positive relationships with relevant faith based organizations, social service providers, and other community partners.
  • Assisted with coordination and provision of appropriate training to meet the individualized service plan goals.
  • Provides after hours assistance as needed.
  • Participated in monthly Case Consultation with ORR and USCCB.
Program Supervisor, 03/2013 to 08/2013
Catholic CharitiesCity, STATE,
  • Supervised eight staff members Supervised Bridging the Gap Program Coordinator and staff Connected/met with Stakeholders Attended 0-5 Collaborative Funder Meetings Submitted monthly & quarterly Reports Record & submit attendance for SMU reporting Followed up with previous students and schedule semi-yearly SMU testing Setup weekly Parent Enrichment presenters Located community resources to present to families in program Referred families to appropriate resources Facilitated weekly Parent Enrichment Class Together We Learn public speaker Organized monthly field trips Organized community/family events Organized semi-annually program graduations.
Post Release Lead Case Manager, 05/2011 to 03/2013
BCFS -Baptist Child &Family ServiceCity, STATE,
  • Provided Case Management for unaccompanied minors Maintained hard copy files for clients Conducted home visits with minors and their families Knowledgeable with community resources in the Dallas-Fort Worth area Attended immigration court hearings with clients Assisted with client attorney appointments Attended Human Trafficking Coalition Meetings in the Dallas area Conducted school conferences with minors and educators Attended Child Abuse Seminars.
  • Maintained a daily excel spreadsheet with the minors on my caseload Maintained case notes and service reports for home visits conducted Familiar with generating CPS reports.
House Attendant, 06/2008 to 09/2008
  • Answered 24 hour hotline and screened callers for program admissions Provided suitable referrals and information to hotline callers Maintained documentation, including communication logs, hotline forms, resident medication logs, resident warning, etc.
  • Completed intakes and Resident Orientation for new residents who entered the shelter Assisted in development of resources for victims of domestic violence Provided interpretation and translation services as needed Attended monthly staff meeting at shelter.
Fellowships and Awards
Papers and Lectures
Memberships and Affiliations
Fluent in Spanish
agency, attorney, case manager, Case Management, clerical, Communication skills, conferences, Consultation, copy files, client, clients, delivery, documentation, English, forms, interpretation, legal, notes, Meetings, Excel, Microsoft Office, Office, Outlook, Power Point, Word, Organizational skills, progress, public speaker, reporting, Seminars, Fluent in Spanish, Spanish, spreadsheet, supervision, Translating, translation, transportation

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School Attended

  • Texas Woman's University

Job Titles Held:

  • International Foster Care Case Manager
  • Unaccompanied Minor Case Manager
  • Program Supervisor
  • Post Release Lead Case Manager
  • House Attendant


  • Master
  • Bachelor of Arts & Science of Social Work

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