Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Recent graduate with 10 years of customer service experience and a bachelors degree in communication with an accounting minor. Organized, professional, and committed to furthering my my career with Wells Fargo.
07/2016 to Current International Foreign Exchange Teller Columbus Hospitality | Bonita Springs, FL,
-Process domestic and international  financial transactions in an accurate and quick manner
-Build rapport with customers, asking meaningful questions to better understand their financial needs 
-Explain the benefits of speaking to a banker to customers based on their specific situations
-Provide exemplary customer service, helping to ensure customers leave the branch with a lasting positive impression 
06/2015 to 07/2016 Server Viewhouse Eatery, Bar, Rooftop | City, STATE,
-Provided timely food and drink service in a very fast-paced high-volume restaurant 
-Provided exceptional customer service, ensuring repeat business to the restaurant by gaining "regulars" 
-Increased restaurant revenue by using suggestive selling techniques
-Consistently in the top 5 for weekly sales (out of 30-60 servers at any given time) 
02/2011 to 05/2012 Student Fundraiser Ohio University | City, STATE,
-Secured donations to various University programs by calling alumni
-Built rapport with alumni, getting to know them while educating them on current University projects and programs
-Coded all calls appropriately in CampusCall system 
2010 to 05/2012 Administrative Assistant/ Internship Database Administrator Ohio University | City, STATE,
-Greeted visitors to Dean's office and responded to telephone and in-person requests for information
-Provided direct administrative support to the Internship coordinator 
-Verified that information in the college's internship database system was up-to-date and accurate
Expected in 2016 Bachelor of Science | Organizational Communication Ohio University, Athens, Ohio GPA:
Business Accounting Minor

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  • International Foreign Exchange Teller
  • Server
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  • Bachelor of Science

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