international account manager resume example with 17+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Career Focus

Motivated Sales and Business Development Executive with domestic and international experience in Telecommunications, IT, and Public Transportation Safety, enabling startup and established companies to increase revenue.

Summary of Skills
  • Business Development
  • Project Management
  • Relationship Management
  • Territory Sales Experience
  • Lead Development
  • Client acquisition
  • Customer Needs Assessment
  • International Experience
UCLA Los Angeles, CA Expected in Bachelor of Science : Psychology - GPA :
  • Successfully project managed the technical and commercial set up of Orascom Telecom's first International Gateway in Tunis, Tunisia under budget and on time.
  • Successfully petitioned and received a budget for new "roaming" technology for visitors roaming on Orascom's Jordanian wireless network increasing valuable roaming revenue by 15% in the first year. The "Roamware" platform was subsequently installed in all of Orascom's mobile networks.
  • Successfully sold and exported US safety products to Sweden.
  • Authored, applied and received a patent for a "System and Method for the Remote Acquisition and Delivery of Goods" Patent No. 12/711,867 granted in August 2012. A last mile logistics system involving hyper-connected mobile agents, deployed with GPS and live streaming video for the remote inspection and delivery of goods from any device to any location.
Professional Experience
Ats Services Inc. - International Account Manager
Charleston, SC, 05/2013 - Current
  • Serve as primary liaison between key accounts including Zurich Insurance, Electricity Du France, Scottish Southern Energy, Folksam Insurance, the UK’s Department of Works and Pension, The Co-operative Group, Scottish Power, and multiple mid-size accounts to ensure successful deployments of mission critical enterprise applications.
  • Successfully increasing key account revenues by over 30% and acquiring new accounts through cold calling, networking, technical presentations, and clearly articulating how Solution-Soft products increase ROI and ensure successful application deployments.
Brady Trane Service, Inc - Business Development Manager
Wilmington, NC, 02/2009 - 05/2013
  • Presented compelling arguments for transportation officials on the benefits of PTS's safety products for public transit resulting in successful pilot programs and purchase orders in Stockholm and Honolulu for an estimated 20M in revenue over the next five years.
  • Authored , applied and received a patent for an on-demand last mile logistics service incorporating wireless networks, GPS, and tele-presence. Currently positioned with an IP Brokerage firm who estimates the value of between 5 - 30 M.
  • Consulted with leaders in logistics to vet potential business models including ex CEO of DHL and ex President of FedEX.
At&T - Carrier Relations Manager
Charleston, WV, 05/2006 - 02/2007
  • Negotiated interconnection agreements with developing country fixed and wireless networks overseeing both technical and commercial requirements resulting in new revenue streams.
  • Monitored existing interconnect partners to optimize bandwidth and pricing.
  • Created product and marketing information for Orascom Telecom's new fiber optic cable between France and Algeria for ISP's, mobile and fixed networks in Algeria.
Cedars Sinai - Business Development Consultant
Marina Del Rey, CA, 03/2005 - 04/2006
  • Researched spectrum availability for WIMAX deployments in Western Europe and made recommendations to the Chairman against competing with entrenched DSL incumbents with available spectrum at 3.5 GHz. (Good for point to point only)
  • Interfaced with regulatory agencies.
  • Co Drafted business plan for a WIMAX network in Switzerland.for submission to the Telecoms regulator.
Brady Trane Service, Inc - Business Development Manager
Fayetteville, NC, 02/2004 - 11/2004
  • Negotiated agreements and successfully coordinated the integration of our company's SMS platform with tier one mobile carriers for the provisioning of applications and content.
  • Provided market and viability analysis for Orascom's Chairman in regards to the build and operation of a premium SMS platform in the USA.
Brady Trane Service, Inc - Business Development Manager
Greenville, NC, 02/2003 - 10/2003
  • Worked with engineering department and finance to launch satellite broadband links for M-Link's new GSM customers, Tunisiana and Djezzy for the installation and dimensioning of satellite earth stations.
  • Tunisiana and Djezzy were both greenfield networks growing from zero to over 25 M subscribers resulting in dramatic international traffic revenue growth for M-Link.
Perkins Will - International Gateway Manager
San Diego, CA, 08/2002 - 01/2003
  • Project manager for Orascom’s first International Gateway in Tunis, Tunisia with a valuation of 50 M.
  • Negotiated and executed the bilateral service contracts with M-Link SARL on a revenue share basis.
  • Worked closely with Tunisiana’s finance, technical and marketing departments for the implementation of their respective roles relating to the successful installation of a gateway for international traffic.
ORASCOM TELECOM (FASTLINK) - Regional Roaming Manager
City, STATE, 10/2001 - 08/2002
  • Presented a business case to Fastlink's board for the purchase, pilot, and installation of a roaming platform ("Roam Ware") for the purpose of increasing roaming revenue and succeeded in getting the necessary funding.
  • Showed strong interdepartmental coordination skills with the provisioning and exploitation of the new roaming platform.
  • Created a marketing/ incentive program to keep Jordanian visitors on Fastlink's network, hiring 15 temporary employees for a promotion at Jordan's international airport and presenting a Mercedes Benz as the incentive.
  • Increased roaming revenues by 15%, recouping the investment in the first year.
VEGA MEDIA - Journalist
City, STATE, 09/2000 - 10/2001
  • Provided special reports to "Business Week", "Le Expansion", and "The Economist" regarding foreign direct investment in developing countries.
  • Interviewed political and business leaders in Lebanon, Venezuela and Russia.

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Resume Overview

School Attended

  • UCLA

Job Titles Held:

  • International Account Manager
  • Business Development Manager
  • Carrier Relations Manager
  • Business Development Consultant
  • Business Development Manager
  • Business Development Manager
  • International Gateway Manager
  • Regional Roaming Manager
  • Journalist


  • Bachelor of Science

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