internal revenue agent resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Diligent, detail-oriented and experienced Internal Revenue Agent offering solid understanding of legal and regulatory issues surrounding tax law application. Capable of reviewing large data sets with speed and accuracy to verify integrity of information. Desire to bring skills and knowledge to new position in an administrative setting.

Efficient Tax Examiner with 31 years of tax preparation experience. Skilled in accurately transcribing updated taxpayers' demographics and other information. Type 65 wpm and verifies accurate transcription of all forms and entries.

Senior Revenue Agent and outstanding performer in accounting, and tax within Government. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of administrative business. Recognized for inspiring management team members to excel and encouraging creative work environments.

As a revenue agent with over 31 years of successful experience in taxation, and communication. Recognized consistently for performance excellence and contributions to success in governmental taxation industry. Strengths in accounting, taxation, mediation and communication backed by training in tax, accounting, communication, mediation, diversity, care and recovery.

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding through communication, education and guidance given by experienced co-workers. Motivated to learn, grow and excel in Event Planning industry.

  • Tax code interpretation
  • Basic accounting principles
  • Deduction legitimacy
  • Payment plan processing
  • Account discrepancies
  • Tax issue identification expertise
  • Training
  • MS Office
  • Time management
  • Data Collection
  • Scheduling
  • Data Analysis
  • Inventory Management
  • Regulatory Compliance
  • Recordkeeping
  • Technical Support
  • Documentation
  • Team building
  • Strategic Planning
Work History
Internal Revenue Agent, 07/1988 - 12/2019
Department Of The Treasury Elmira, NY,
  • Evaluated small business, corporate and self-employed individuals data to assess compliance with the federal tax laws and regulations.
  • Interpreted and applied federal tax codes for personal, business and corporate taxes.
  • Met with taxpayers and representatives to address and resolve concerns.
  • Responded to taxpayer questions in regards to the examination process and helped individuals gather all necessary documentation.
  • Reviewed established accounting systems and historical information to identify strengths and weaknesses of existing methods and controls.
  • Verified completeness of provided details when processing the information and making the final determination as it pertained to tax law applications.
  • Professionally negotiated and dealt with taxpayers in confrontational situations.
  • Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
Programs and Special Procedures Coordinator, 10/2012 - 05/2016
Phoenix Children's Hospital New York, NY,
  • Worked with Income Tax Preparers, Tax Attorneys, and Accountants to determine that they were in compliance with the tax law and the agreements made with the Internal Revenue Service.
  • Coordinated all Revenue Agents working this program in the States of Hawaii, California, Arizona and New Mexico.
  • Conducted training for all Agents and Managers.
  • Selected all Agents for the program, determined who would cases and coordinated the logistics for the distribution of all the cases.
  • Developed team communications and information for weekly online meetings.
  • Monitored the progression of the cases to meet national deadlines.
  • Conducted on-site visitations to evaluate the performance of the assigned agents and to determine if quality controls have been met by the tax firms.
  • Led compliance team in deliverance of Return Preparer project requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Worked to complete and meet all work requirements and goals prior to all deadlines
Event Planner, 09/2003 - 02/2009
Mariners Church City, STATE,
  • Arranged music equipment, transportation, and other day-of-event needs.
  • Authorized financial transactions with vendors for event services.
  • Corresponded with clients to answer questions and resolve issues.
  • Offered a small variety of options to client for event location.
  • Performed face-to-face meetings to finalize contract for services and event details.
  • Supervised 10 to 15 helpers and co-workers.
  • Conferred with event staff at event site to coordinate details.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Fulfilled contractual obligations, including communications, schedule creation, budget administration and day of event coordination.
  • Coordinated photographers, videographers, musicians, officiants during the weekend events.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Government Liaison, 08/1995 - 09/2001
Internal Revenue Service City, STATE,
  • Worked as the Liaison to facilitate a close working relationship between the federal government and several Native American Nations as it related to income tax and employment tax laws.
  • Worked with Tribal Government to resolve high dollar cash transactions and how to accurately maintain records and reporting requirements to the federal government.
  • Provided educational classes for the human resource department and executive board on how to correctly report taxable tips and maintain adequate records for government inspection.
  • Managed quality assurance program including on site evaluations, and internal audits.
Bachelor of Science: Business Administration And Accounting, Expected in 12/1987
California State University - San Bernardino, CA,
Status -
Associate of Science: Accounting And Business Management, Expected in 06/1984
Crafton Hills College - Yucaipa, CA
Status -
Certificate in Medical Assistance: Medical Assisting, Expected in
United Healthcare Careers College - San Bernardino, CA,
Status -
Certificate in Emergency Medical Technician: Emergency Medical Technology, Expected in
United Healthcare Careers College - San Bernardino, CA,
Status -

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Resume Overview

School Attended

  • California State University
  • Crafton Hills College
  • United Healthcare Careers College
  • United Healthcare Careers College

Job Titles Held:

  • Internal Revenue Agent
  • Programs and Special Procedures Coordinator
  • Event Planner
  • Government Liaison


  • Bachelor of Science
  • Associate of Science
  • Certificate in Medical Assistance
  • Certificate in Emergency Medical Technician

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