Accomplished executive with specialized knowledge in leading in public and private facing organizations. Demonstrated ability to improve business outcomes across a broad spectrum of professional areas, while creating equity and inclusivity for team members and customers alike. Proficient in strategic leadership and business management with over 20 years of institutional and practical experience.
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In this role I oversee all strategic and operational aspects of several different business lines within the Administrative Services Division (ASD), including budget management, facilities and safety, enterprise risk, data privacy and public disclosure, information security, and mail, print, and imaging services, to ensure alignment with organizational vision and strategic objectives. As division head I partner with various internal and external stakeholders to coordinate and champion high profile intra- and inter-agency efforts. In addition, I foster a supportive environment founded upon a culture of trust and inclusivity, where the growth and development of each member is central to the long-term success of the team. Some notable accomplishments while in this role include:
In this role I oversaw operational aspects of several different business lines within the Administrative Services Division (ASD), including budget management, facilities and safety - COVID-19 protocol, and mail, print, and imaging services. Additionally, I was responsible for leading the construction of the division's annual and biennial operational-tactical plans, which outlined, tracked, and measured performance outcomes. I was responsible for reviewing and approving fiscal notes and for implementing policy and legislative initiatives. Some notable accomplishments while in this role include:
In this role, I oversee all operational aspects of the Business and Professions Division, including budget management, facilities, and Human Resources, while also providing administrative and operational direction to six program administrators. Additionally, I am responsible for leading the construction of the Division's short-and long-term business management outcomes, including the development and implementation of policy and legislative initiatives, and business transformation projects to modernize the tools and technology that drive business operations. Some notable responsibilities and accomplishments include:
In this role, I worked with external and internal partners to design an equitable, diverse, and inclusive recruitment strategy focused on creating a workforce that is representative of the areas and customers we serve. As an ambassador for a new state agency, I was charged with cultivating relationships with community members, hiring authorities, and affiliated organizations, working to understand their needs and how DCYF could improve service levels. Additionally, I provided training and mentorship to junior recruiters, hiring authorities (or their designee), and HR staff on the NeoGov Online Hiring Center and Insight platforms, interviewing skills, sourcing techniques, and recruitment best practices. Some notable responsibilities and accomplishments include:
As a Human Resources Department Assistant III, I was responsible for providing technical and administrative assistance through a complete and thorough working knowledge of City and departmental policies and procedures. My responsibilities included special projects for the Human Resources Department, City Council, the City of Lacey, records coordinator for the department, and all aspects of full life cycle recruiting. My unique mix of responsibilities meant that I regularly collaborated with various stakeholders in the City of Lacey and surrounding municipalities to accomplish City and multi-jurisdictional objectives. Some notable responsibilities and accomplishments include:
As an Operations Manager, I was charged with leading Inbound and Outbound distributions in a warehouse environment, inclusive of analyzing trends and performance measures to identify ways to improve operational efficiency through strategic planning, recommending alternatives for work methods, procedures, controls, and staffing. I was responsible for establishing a culture of safety throughout the organization by ensuring the adherence to organizational, local, state, and federal policies and procedures. I trained and developed employees through formal and informal performance-development processes. Additionally, I developed strategies and objectives to maximize productivity and lessen expenses. Some notable responsibilities and accomplishments include:
In this role, I was charged with providing leadership development and strategic and operational direction to conventional and unconventional teams that oversaw client organizations' evaluation in the fields of performance, fiscal accountability, training, and safety. Through healthy partnerships, I assisted client leaders with the development of their internal processes, procedures, and internal controls. Through the analysis of government rules and regulations related to labor, safety, and environmental issues, as well as trends within the marketplace - relative to the client's business streams - I was able to coach leaders on methods to improve levels of efficiency and effectiveness. Some notable responsibilities and accomplishments include:
Certified Diversity Executive (CDE), Institute for Diversity Certification - 02/2022
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