intensive case manager resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Skills
Strong written and verbal communicator
Motivated to help others
Work well in a high pressure enviroment
Familiar with behavioral disorders
Behavior management techniques
Flexible and adaptable
Organizational development knowledge
Trained in processing Medicaid, and other various benefits programs.
Work History
Intensive Case Manager, 01/2015 to Current Crozer-Keystone Health System – Woodlyn, PA,
Provides person-centered, recovery-oriented, intensive community based services for individuals with mental illiness.
Engage with each client to develope a recovery-based partneship that promotes persnal responsibity, and provides support and hope.
Advocate for the rights of clients that need to recive services
Corrections Officer, 06/2014 to 10/2014 Washington County, Wi – West Bend, WI,
Established healthy relationships and maintained professional boundaries with resident offenders in the institution.
Physically restrained offenders when disturbances required physical intervention.
Oversaw 30 offenders in a correctional residential facility setting.
Made rounds at specified intervals and conducted head counts and roll calls.
Prepared, processed and maintained forms, reports, logs, records and activity journals.
Built solid relationships with staff and residents to help keep the institution safe and secure.
Medicaid Eligibility, 2008 to 04/2011 Hamilton Telecommunications – , ,
Silverdale Correctional facility Chattanooga, Tennessee
Maintained safe and secure environment
Ensured the safety of the community and the inmates ŸRecorded and evaluated personal and financial data to determine initial and continuing eligibility.
Explained eligibility requirements, form completion requirements, community resources for financial assistance, housing opportunities, Initiated outreach events to educate community on benefits available to them.
Receptionist, 2006 to 04/2008 Whitfield County Health – City, ,
daily operations of performing routine clerical processing of documents according to prescribed procedures, prepare charts for nurses, schedule appoints, transferring and filing medical records, process and verify Medicaid and private insurance, process payments.
Creeled, 2005 to 10/2006 Victory Mats – City, ,
Structured and maintained a Warper machine.
Tied yarn to spin on beams, performed inventory on all yarn, inspected yarn.
Substitute Teacher-Long Term Substitute, 2003 to 07/2004 City Park – City, ,
Manage a classroom and teach lesson plans from teacher, assist children with educational needs and also assist special need children.
America's Best contacts and EyeglassesDalton, GA.
Optical ManagerMarch 1998 to June 2003
ŸTrained and managed 12 people crew and achieved significant improvements in their productivity.
Scheduling and conflict resolution.
Ordered all optical supplies.
In charge of customer satisfaction and all optical sales.
Opened and closed store and made bank deposits.
Education
Bachelor of Science: criminal justice , Expected in May 2015 to University of PhoenixChattanooga - GA., GPA: business
: Criminal Justice Social Service, Expected in February 2011 to - , GPA: Criminal Justice Social Service
Additional Information
If you have questions, or if you want to schedule an interview, please contact me at (555) 432-1000 I look forward to meeting you to further discuss employment opportunities with Adult Protective Servies Office
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