Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate straight-forward as well as complex treatment plans. I am experienced in fast-pace environments and well versed in specific department guidelines by managing telephone calls, emails, correspondence letters and in-person requests for assistance. Hardworking and excellent in meeting customer standards. Skilled in listening to customers/patients, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying top notch customer and patient care.
Active athlete my entire life, extremely team-oriented.
Focused and driven work ethic.
I thrive in inspiring and dedicated environments.
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