Insurance chief Resume Example

• Responsible to process disability,death and retirement pensions for Social Security from both of the Pensions funds Administrators (AFP's) (Futuro de Bolivia and BBVA Prevision).
• Revised files by: Entering data to the system, accreditation of beneficiaries,verify medical records, verify the contributions made, calculate the salary in Bolivians and U.S. dollars.
• Maintain a good Record keeping of files.
• Generate monthly disability and death payrolls of $us 567 billions. Retirement payroll of $us211 thousand.

Grant funeral payment expenses after the following:

• Enter data to the system,accreditation of collector,verify the documentation presented,generate the payroll, generate a disbursement payment, print forms for customers signature.
• Generate monthly reports for Monitoring to the Insurance and Pensions Control Authority (APS).
• Perform monthly exchange structures and submit to the Pensions Fund Administrator and Insurance and Pensions Control Authority (APS).
• Provide good customer service to our beneficiaries,as well as our various personnel in our different offices.

• Responsible of dealing with providers,attorneys and claimants by answering their questions.
• Capable of handling serious injury claims that focused on the injuries and determine the treatment that claimant is going to get.
• Applied insurance policy contract concepts, negotiation and judgment skills gain in geico training program to each assigned medical claim.
• Involved in section projects and helped others despite overwhelming workload.
• Met the personal Injury protection department deadlines given by supervisor within delays.
• Capable to manage arbitration and law suits.
• Responsible to embody the trust every customer placed in Geico company by giving a good interpersonal relationship to the customer.

• Helped customers with their questions by phone and or written format.
• Capable of executing transactions promptly and accurately respond to clients requests and inquiries.
• Provide personalized service that met clients time and quality expectations.
• Able to manage fastpaced environment and applied problem solving and decision making skills to provide good customer service.

• Provide customer service on the phone for the insured.
• Do case work research on closed claims.
• Review claims information to determine the claims status.
• Utilize multiple systems to obtain and record claim information.
• Make claim payment decision.