Energetic inidvidual familiar with successful methods for increasing sales numbers and overall customer satisfaction. Computer and social media-savvy. Passionate about driving business success through sales performance.
Goal-oriented Automotive Sales Consultant successful at closing sales and satisfying customers. Excellent at staying on top of changes in marketing, customer purchasing and service standards to continuously meet and exceed sales objectives. Decisive leader able to devise creative solutions to obstacles and satisfy challenging customers.
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Able to identify and resolve concerns while promoting new products and meeting sales objectives.
Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
Oversaw customer test drives and demonstrated standard and optional features.
Managed sales negotiations and financing options.
Maximized used inventory quality by managing trade-ins effectively and sourcing more desirable vehicles at auctions.
Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Checked purchased vehicles at delivery for damage and final preparations.
Met incoming customers at door to guide through showroom and sales lot.
Provided information about sales processes, warranty requirements and service standards.
Responded to inquiries from potential customers via email and telephone.
Gave detailed information regarding operation of standard and optional vehicle features.
Networked with remote dealers to source vehicles for customers.
Showcased vehicle features and took customers on test drives in local area.
Sourced vehicles from other dealer lots and auctions.
Filled out paperwork to register vehicles and complete sales.
Adhered to all standards of quality and service as well as regulatory requirements.
Trained and developed all sales team members for new location.
Answered customer emails and telephone requests for information.
Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
Greeted customers at arrival to build positive relationships and discuss vehicles.
Sold trade-ins and located desirable purchases and vehicle auctions.
Tracked updates to vehicles, changing markets and customer purchasing trends.
Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
Texas Department of Insurance Licensed
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