Instructor of Pharmacy Technicians - P/T Evenings Resume Example
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INSTRUCTOR OF PHARMACY TECHNICIANS - P/T EVENINGS
Professional Profile
National Certified Pharmacy Technician with twenty plus years experience with record of success in retail and long term care pharmacy. Seeking to further myself in the healthcare industry based on my knowledge, experience, education and desire to assist others in understanding and learning more about the importance of high-quality healthcare.
Licenses
In good standing with the Massachusetts Board of Pharmacy and Pharmacy Technician Certification Board.
Skills
Healthcare/Management: Specializing in Customer service, professional long term, hospice, group home care, excellent telephone etiquette, implementing training and development programs, pharmacy, office and employee management, accurate scheduling, maintain inventory levels, packaging, delivery/shipping, PHI and HIPPA compliant.
People skills: Communication, training and development, enthusiastic people person, strong organizational skills, advanced problem-solving, quickly adaptable to change, stressing the importance of teamwork for a successful work environment.
Professional Experience
Instructor of Pharmacy Technicians - P/T Evenings
July 2013 to February 2014Ascension Health - Bay View , WI
July 2013 to February 2014Ascension Health - Bay View , WI
- Practical pharmacy procedures with hands-on training in classroom setting.
- Prepare students for state and national examination.
- Administered Massachusetts State Pharmacy Technician Exam.
- 100% passing rate of state exam.
Pharmacy Technician Processor, CPhT
May 2013 to October 2015Goodwill Of North Georgia - Fayetteville , GA
May 2013 to October 2015Goodwill Of North Georgia - Fayetteville , GA
- Entered new patient profiles and prescriptions into medication input software system.
- Communicated directly with doctors' offices via telephone, fax and email.
- Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
- Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
- Communicated with all customers and staff in a pleasant and professional manner.
- Ensured confidentiality of patient information in accordance with HIPAA requirements.
Pharmacy Technician Processor
August 2012 to April 2013The Buckle, Inc. - Bartlesville , OK
August 2012 to April 2013The Buckle, Inc. - Bartlesville , OK
- Ensure confidentiality of patient information in accordance with HIPAA requirements.
- Verified patient data and billing information.
- Verified accuracy and completeness of information on prescription and refill requests.
- Precisely processed third party prescriptions and managed adjudication review
- Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.
Lead Pharmacy Technician
May 2010 to June 2012CVS Pharmacy - City , STATE
May 2010 to June 2012CVS Pharmacy - City , STATE
- Successfully maintained compliance with all Pharmacy Technician procedures.
- Entered new patient profiles and prescriptions into medication input software system.
- Organized the return of outdated, damaged and recalled merchandise.
- Met the needs of the business and workflow model with effective scheduling of staff.
- Achieved targeted customer service and quality assurance objectives through effective training and development of employees.
- Ensured confidentiality of patient information in accordance with HIPAA requirements.
- Provided friendly customer service at prescription drop-off and pick-up counters.
- Communicated directly with doctors' offices via telephone, fax and email.
- Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers.
Store Manager
December 2008 to May 2010CVS Pharmacy - City , STATE
December 2008 to May 2010CVS Pharmacy - City , STATE
- Increased sales through creative and effective merchandising in a high volume store that generated approximately $3.4 million per year.
- Achieved all corporate metrics including financial goals, customer service levels and employee performance criteria.
- Enhanced performance of Assistant Store Manager through the development and implementation of new procedures.
- Trained and developed staff to achieve personal and business goals.
Assistant Store Manager
August 2006 to December 2008CVS Pharmacy - City , STATE
August 2006 to December 2008CVS Pharmacy - City , STATE
- Recognized by corporate leaders for consistently achieving sales goals.
- Consistently met financial objectives.
- Met or exceeded targeted customer service levels.
- Improved productivity of staff through cross-training program.
- Interviewed and hired staff to meet business needs and effectively manage workflow.
- Excelled in merchandising major promotional and seasonal merchandise.
Pharmacy Trainer, CPhT
October 2004 to August 2006CVS Pharmacy - City , STATE
October 2004 to August 2006CVS Pharmacy - City , STATE
- Trained Lead Technicians on maintaining proper inventory levels with new inventory systems.
- Decreased training time by 50% through implementation of a new training program.
- Achieved 100% accuracy in tracking and monitoring training of Pharmacy Technicians in 18 pharmacies.
- Managed all aspects of training, including scheduling of classroom and on-the-job training programs.
- Administered Pharmacy State License exams to Pharmacy Technicians.
- Conducted PTCB training sessions for Pharmacy Technicians to become Nationally Certified Technicians.
- Communicated training progress and consulted with District Pharmacy Supervisor and District Manager.
Education and Training
Enrolled : Medical Billing and Coding SpecialistU.S. Career Institute - City, State, USA
Diploma - Pharmacy Technician : Pharmacy TechnicianAshworth College - City, State, USA
Certificate Executive Secretarial : Executive SecretarialKatherine Gibbs - City, State, USA
Diploma : BusinessDracut Senior High School - City, State, USA
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Resume Overview
School Attended
- U.S. Career Institute
- Ashworth College
- Katherine Gibbs
- Dracut Senior High School
Job Titles Held:
- Instructor of Pharmacy Technicians - P/T Evenings
- Pharmacy Technician Processor, CPhT
- Pharmacy Technician Processor
- Lead Pharmacy Technician
- Store Manager
- Assistant Store Manager
- Pharmacy Trainer, CPhT
Degrees
- Enrolled : Medical Billing and Coding Specialist
Diploma - Pharmacy Technician : Pharmacy Technician
Certificate Executive Secretarial : Executive Secretarial
Diploma : Business
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